As Global Business Travel Increases, International SOS Reveals What Concerns Security, Travel and HR Executives the Most

While travel spending is up, a recent survey shows businesses remain concerned about terrorism, crime and civil unrest in certain regions

Mar 19, 2013, 10:35 ET from International SOS

TREVOSE, Pa., March 19, 2013 /PRNewswire/ -- International SOS, the world's leading medical and security services provider, and Control Risks, the global business risk consultancy, recently surveyed nearly 300 security, travel and HR managers, along with others. They cited civil unrest (22 percent), opportunistic crime (18 percent), and terrorism (16 percent) as issues that are of significant concern.  Still, of those questioned, 78 percent reported that their companies had increased travel in 2012—and 59 percent expected it to increase further throughout 2013.

At the same time, businesses are expected to spend 4.6 percent more on travel than in 2012—bringing U.S. business travel spending $266.7 billion, according to the Global Business Travel Association. Both international travel and group travel are expected to rise in 2013.

"It's clear that global instability is still on the minds of those charged with the safety of their travelers and expatriates, but we're seeing that those concerns are no match for the opportunities now opening up with commercial opportunities further afield, including emerging markets and remote locations," said Tim Daniel, Group Executive Vice President for International SOS.  "We're seeing a trend that's both positive and, apparently, long-term.  There's no question businesses are allocating more money to their travel budgets."

Respondents to the survey cited the Middle East and North Africa as presenting the greatest risk to their employees (38 percent).  Thirty-one percent of respondents cited Latin America.  The responses were similar to those collected during the same period in 2012.

"Of course there are still areas in which it's a challenge to work, but businesses are savvy these days," added Daniel. "They're far better at preparing employees, keeping them connected, and ensuring their health and safety.  Technology has brought us a long way, especially with the advance of travel tracking solutions, apps, and social media."

International SOS and Control Risks conducted the survey during a client program that addressed key political and travel security risks emerging over the course of the coming year which are likely to shape the environment for organizations operating internationally.

The complete results of the survey are now available on the Dialogues on Duty of Care (  

About International SOS
International SOS ( is the world's leading medical & security services company operating from over 700 sites in 76 countries with 10,000 employees, led by 1,100 physicians and 200 security specialists. Our global services include medical and risk planning, preventative programs, in-country expertise and emergency response for travelers, expatriates and their dependents of over 70 percent of the Fortune 500 companies.

About Control Risks
Control Risks ( is a global risk consultancy specialising in political, security and integrity risk. The company enables its clients to understand and manage the risks of operating in complex or hostile environments.  Through a unique combination of services, wide geographical reach and by adopting a close partnership approach with clients, Control Risks helps organisations effectively solve their problems and realise new opportunities across the world. 

SOURCE International SOS