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AT&T Celebrates Opening of New High-Tech Store in Jackson

New Location Offers Retail Promise Program


News provided by

AT&T Inc.

Nov 11, 2011, 06:00 ET

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JACKSON, Mich., Nov. 11, 2011 /PRNewswire/ -- AT&T* today announced the opening of a high-tech retail store in Jackson. The store offers a unique way for customers to interact with and shop for a wide array of communications and entertainment services, including a hands-on demonstration area to engage customers and provide a "try before you buy" service experience.  

"Our new store redefines the sales experience by allowing consumers to test drive our entire portfolio of products and services in an innovative way," said Brian Ducharme, vice president and general manager of AT&T Michigan and Indiana. "Our goal is to help people choose the best mix of products and services that meet their individual needs to stay connected everywhere they live and work."

The new Jackson location showcases a wide range of products and services, including the latest in mobile devices such as the Motorola Atrix™, the HTC Status™, the Samsung Focus™ and the BlackBerry® Torch™. Customers visiting the store can test drive various wireless data applications, including AT&T Navigator™ which provides GPS navigation with turn-by-turn directions, or AT&T Family Map, a family locator service designed to help give parents peace of mind.  

"AT&T has reaffirmed their commitment to our community and that's great news for Jackson," said State Representative Earl Poleski. "Their investment says a lot about both AT&T and the economic development of our city."

AT&T recently implemented its "Retail Promise" program to ensure that customers have the very best in-store shopping experience, based on their needs. The company uses its own wireless technology to quickly capture customers' comments, and posts this information to a website for store managers to review.  

"The hundreds of AT&T employees across Jackson and all of mid-Michigan are committed to innovation and bringing the absolute best services and technology to our friends and neighbors," said AT&T Michigan President Jim Murray. "This investment in Jackson is an exciting step that will keep jobs in the region and help connect families across the County in new and exciting ways."

Located at 1419 N. West Avenue, store hours are Monday through Friday, 9 a.m. to 8 p.m.,  

Saturday, 9 a.m. to 7 p.m., and Sunday, 11 a.m. to 5 p.m. Store Manager Erick Smith and his knowledgeable sales consultants are ready to assist customers—both business and consumer—with purchasing decisions and technical support.

There are more than 70 AT&T owned-stores in Michigan. AT&T's products and services are also available at a number of authorized dealer and national retail locations.  

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. 

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT.

© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

SOURCE AT&T Inc.

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