AT&T U-verse TV Customers Denied a Fair Deal by Hallmark

Sep 01, 2010, 00:41 ET from AT&T Inc.

DALLAS, Sept. 1 /PRNewswire-FirstCall/ -- AT&T U-verse® TV customers have been denied a fair deal for Hallmark Channel and Hallmark Movie Channel programming by Crown Media. AT&T* issued the following statement to update its customers:  

"We are very disappointed that Hallmark has refused to provide AT&T and its customers with a fair deal — one that is no worse than similarly-sized and smaller providers — and refused to adhere to key obligations under our current deal. We offered to extend the current deal while talks continued, and Hallmark rejected that offer. Hallmark has forced us into a position where we no longer have the rights to carry the Hallmark channels as of 12:01 EDT. We don't want customers to lose their programming, but we believe strongly that our customers should not have to pay more than their fair share for Hallmark's channels, which is exactly what Hallmark is demanding."

In the place of Hallmark Channel and Hallmark Movie Channel, AT&T U-verse customers will be able to enjoy a free preview of the popular family programming from Starz Kids & Family on channel 176 and Turner Classic Movies on channels 794/1794. And since several of Hallmark's programs are available on other U-verse channels, customers will be able to find these programs using the U-verse Search feature, by hitting "Menu" on their U-verse remote and selecting "Live TV" and then "Search."

U-verse TV customers can get more information at or can call Hallmark at 1-877-677-6385.

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries.  It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. In 2010, AT&T again ranked among the 50 Most Admired Companies by FORTUNE® magazine.  

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at  This AT&T news release and other announcements are available at and as part of an RSS feed at Or follow our news on Twitter at @ATTNews. Find us on Facebook at to discover more about our consumer and wireless services or at  to discover more about our small business services.

© 2010 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.