EAST GREENBUSH, N.Y., July 22, 2015 /PRNewswire/ -- This new guide from Autotask is geared to IT Service Providers (ITSP) that provide outsourced IT services or are planning to add services to their mix of product offerings and to Managed Services Providers (MSP) who want to accelerate the results they're seeing from offering managed services. Len DiCostanzo, SVP, Community and Business Development, provides a step-by-step system in the Smart IT Guide: Building a Profitable Hybrid IT Services Catalog.
For ITSPs and MSPs competing in today's business environment, offering a catalog of IT services to clients helps enhance the customer experience and increase client retention resulting in more recurring revenues and a stronger, long-term relationship with customers. Often overlooked, building a catalog can mean the difference between taking a business to the next level or being left behind.
"Balancing product and services sales to drive profitability and revenue can be a challenge, but it doesn't have to be with the right planning and processes," said Len DiCostanzo, SVP, Community and Business Development, Autotask. "This guide provides you with the best practices to build a service catalog and how to organize them in a standard format to immediately improve revenue, profitability and client satisfaction."
Download the complete guide to building a profitable hybrid IT services catalog here. Register here to join Len DiCostanzo for a live webinar on September 24, 2015 where he'll share from the guide to building a profitable hybrid IT catalog.
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Chicago, Los Angeles, Beijing, London, Munich and Sydney. Visit autotask.com for more information.
SOURCE Autotask Corporation