NEW YORK, Jan. 9, 2018 /PRNewswire/ -- BetterCloud, the first-ever SaaS application management and security platform, today announced that platform sales grew more than 70% quarter over quarter in 2017, culminating in the company's best quarter ever ended December 31st, 2017. This milestone marks 18 consecutive quarters of growth in annual recurring revenue for the company.
Driving BetterCloud's unprecedented growth are thousands of organizations now managing mission-critical SaaS applications through its platform. Customers use BetterCloud to uncover security blind spots and automate existing processes across their SaaS environment, and collectively enforced millions of policies through BetterCloud in 2017. After adding eight new SaaS app connectors, the BetterCloud platform now manages billions of data objects across its customers' SaaS environments.
This past September, Gartner identified BetterCloud as a representative vendor in their inaugural Market Guide for Cloud Office Management Tools. BetterCloud is the only vendor in the report identified to support multiple SaaS applications, offer extensive IT workflow automation capabilities, and include solutions for all six functional categories of Cloud Office Management as defined by Gartner.
Technology media and industry experts recognized BetterCloud's innovation and accelerating growth with a number of significant awards throughout 2017, including but not limited to:
- Forbes 2017 Next Billion-Dollar Startups
- Deloitte 2017 Technology Fast 500™ (#37, with 4,904% revenue growth)
- Crain's NY Fast 50 (8th fastest growing company in NY metro area)
- Entrepreneur 360 (#91)
- Crain's NY Best Places to Work (#13)
- Atlanta Journal-Constitution Top Workplaces
"2017 was a watershed year for SaaS application management and security, with industry experts like Gartner recognizing an emerging market space, and an increasing number of organizations looking to BetterCloud for guidance on managing complex SaaS environments," said founder and CEO David Politis. "With our mission to empower people to run the world's best workplaces through technology, we have remained focused on helping IT professionals securely operate their SaaS-powered workplace day in and day out. As SaaS continues to revolutionize the workplace, we believe our platform positions us to create massive value for our customers and the larger ecosystem."
Politis also wrote Controlling Your SaaS Environment, which outlines a six-part framework for managing, securing, and supporting mission-critical SaaS applications in the modern workplace. Launched in late October, the book reached #1 on Amazon's list of best sellers in information technology in both November and December, and has received rave reviews. "This is a must read for every modern IT leader," said Ryan Donnon, IT and Data Manager for First Round Capital. "You should read this immediately to help audit, protect, and optimize your current environment."
The company continues to innovate in customer support, with a cumulative customer satisfaction rating of 99% in 2017. BetterCloud's technical support organization has implemented cutting-edge techniques that have enabled the team to respond to customer issues within 13 seconds on average, and even proactively reach out to customers who may be experiencing issues in the platform itself, so that the customer need not submit a ticket.
This growth led BetterCloud to significantly expand its global presence throughout the past year, adding over 60 new team members across its New York headquarters and technology office in Atlanta. The company expects to add over 100 new team members in 2018, across both go-to-market and product development functions, in an effort to accelerate growth and expand platform capabilities.
BetterCloud is the first SaaS application management and security platform, enabling IT to centralize, orchestrate, and operationalize day-to-day administration and control for SaaS applications. Every day, thousands of customers rely on BetterCloud to centralize data and controls, surface operational intelligence, enforce complex security policies, and delegate custom administrator privileges across SaaS applications. To further guide customers on their SaaS strategy, the company established the first-ever "SaaS Application Management and Security Framework" in its newly published book, Controlling Your SaaS Environment. BetterCloud is headquartered in New York City with an engineering office in Atlanta, GA. For more information, please visit www.bettercloud.com.