Big Solutions presented by ChikPea Inc. next week at the Channel Partners Conference & Expo in Las Vegas

SAN FRANCISCO, March 12, 2015 /PRNewswire/ -- ChikPea Inc. was the first to offer a complete 100% Salesforce Native TOM (Telecom Order Management) quote to M.A.C.D. solution for Tier 1, Tier 2 and Tier 3 carriers, master agents and solution providers.  With customer expectations constantly on the rise, being agile in the telecom market means being able to quickly adjust at each level of the vendor/buyer relationship.  Bundling, pricing and customisation of telecom services create complexities in order and delivery processes, which increase significantly with service changes.  However, on most occasions, your underlying systems are not designed to perform at this level of demand.

Logo - http://photos.prnewswire.com/prnh/20150311/181052LOGO

TOM (Telecom Order Management) automates the entire order-execution process, for the full range of voice, data, IP and other telecom services, from negotiation through installation to post-sales management, including MACD and trouble ticketing.  TOM fully integrates ordering, CRM, business and OSS systems to deliver a unified customer view across front and back-office systems, dramatically increasing provider efficiencies and cutting costs.  TOM also supports the needs of ISPs, wholesalers and resellers, single and multi-service providers for both the mass consumer market as well as large corporations.  

Key Features/Benefits

• Supports new customer and MACD order types
• 100% Salesforce.com Native
• End-to-end Order Management flow - Quote - Install Base
• Supports convergent product modelling
• Easy Work Order and Workflow management
• Tracks customer assets (Install Base) - helps Up-sell and Cross-sell
• Can be integrated to billing and provisioning systems

Graphic representation of TOM (Telecom Order Management) https://www.pinterest.com/pin/544794886148630263/
TOM Video  http://www.youtube.com/playlist?list=PLq0lwPVXuubrWsXm-xl3v1qDLuCZDIrKF 

Advanced CPQ with TelQuote

TOM's standard quoting capabilities can be augmented with TelQuote - a telecom focused CPQ, which provides the quickest method of configuring a Product with different variations of Prices.  It allows sales reps to visually see the interaction in the product hierarchy.  It calculates the profitability of the decisions you make and do all this before you create a proposal.  You can completely configure the solution so you can identify what devices go to what sites, with what configuration parameters, how much its going to cost, what implications for Opex and Capex are going to be, and the real power is that it gives you the ability to configure devices for every location within a single configuration and have it all presented into a single quote.  By enabling access to vendor libraries and catalogs of configuration requirements, TOM and TelQuote automate opportunity-to-quote process, improving speed and accuracy of developing quotes, proposal and contracts.  You can generate a quote of any complexity in less than 30 minutes, make modifications in less than 10 minutes and produce up to four quotes an hour per sales rep - that's up to 20 quotes per day!

For more information check out our website www.chikpea.com, follow us on Twitter @chikpea_inc and email us at [email protected].

About ChikPea

Founded in 2006, ChikPea provides business process automation and management solutions for companies that use Salesforce CRM.  Our Force.com native applications software turns Salesforce into an agile SRM (Subscriber Relationship Management) system for companies that sell any sort of business subscription service.  Everything from the necessity of quoting subscription based services to delivering those services, on boarding or order management, provisioning, billing for those services, payment collections, dunning management and change orders is powered by ChikPea.  ChikPea leads the field with graphical business process management tools that manage all salesforce objects and some of the most advanced CPQ solutions available on the Salesforce AppExchange.  While there are expressive solutions in the market, none have the extensive out-of-the-box functionalities that can be further customised. 

SOURCE ChikPea

Related Links

http://www.chikpea.com