HAMILTON, N.J., Jan. 17, 2012 /PRNewswire/ -- Billtrust, the premier provider of outsourced billing services, today announced a merger with Mark Altman & Associates (MA&A), a leading provider of comprehensive billing solutions serving municipal, utility and private sector customers nationwide. The merger, which will allow customers to benefit from a broad range of operating synergies, enables Billtrust to accelerate its growth in key municipal and utility markets.
"Billtrust and MA&A have long expressed a mutual respect for each other because we share many common values," said MA&A founder and new Billtrust Group President Mark Altman. "We share a focus on reliability and an unwavering commitment to customer service. This natural synergy was a primary motivation for our strategic merger."
"We're excited to welcome MA&A customers to Billtrust and look forward to making an even bigger impact in the municipal and utility sectors with our new colleagues," said Billtrust CEO Flint Lane. "Our shared commitment to improving our customers' business operations will certainly have a positive influence in reducing their costs and increasing efficiency."
Billtrust has already begun to transition MA&A customers and the clients they serve to the Billtrust infrastructure. Current print, eBilling and archiving platforms will be consolidated into a single, more powerful platform that will enable new capabilities to automate services, drive usage of online payment channels and monitor quality. MA&A's Massachusetts print/mail facility will become the eighth location in Billtrust's network of strategically located operating facilities throughout North America. This thorough geographic coverage benefits MA&A customers with expedited bill delivery and shorter remittance times.
All customers will have access to Billtrust's CustomerCare, a web-based archive and retrieval product that empowers clients to efficiently manage billing and track processing in real time. Customers will also have access to Billtrust's award-winning EBPP (Electronic Bill Presentment and Payment) platform, which enables bill viewing and payment online and via mobile devices.
Billtrust serves hundreds of small and mid-sized companies as well as Fortune 500 brands such as Kraft Foods, Toshiba and Callaway Golf. To learn more about Billtrust, please visit www.billtrust.com.
Headquartered in Hamilton, NJ, Billtrust is a premier provider of outsourced billing solutions. The company's flagship product and service suite, called CompleteBilling, consists of paper, fax, e-mail and online billing (EBPP, EIPP). In addition, the company provides expert bill design, in-bill marketing services, and an integrated online customer service tool called CustomerCare. These comprehensive tools automate the billing process, enabling businesses to save money, increase productivity, improve cash flow, and seamlessly migrate to electronic delivery. More than 600 companies rely on Billtrust for their billing needs. For more information, visit Billtrust online at www.billtrust.com.