C1 Recognized as 2024 North America Partner of the Year by Genesys

BLOOMINGTON, Minn., March 20, 2025 /PRNewswire/ -- C1, a global technology solution provider elevating connected human experiences, today announced it has been named the 2024 North America Partner of the Year by Genesys®, a global cloud leader in AI-Powered Experience Orchestration. This award recognizes partners that have demonstrated innovation, commitment to customers and consistent delivery of solutions and high-value service.

By integrating with the Genesys Cloud™ platform, C1 designs and implements IT solutions that help organizations across all industries create seamless, personalized experiences that enhance customer satisfaction.

"We are honored to be recognized as the Genesys North America Partner of the Year. Our shared vision for the future of customer experience and the strength of our partnership empowers us to deliver exceptional value for our customers," said Omar Bhatti, Chief Customer Officer, C1. "We have expanded our partnership with Genesys to bring additional value to customers through integrated AI-powered solutions that deliver enhanced business outcomes." 

The Genesys Partner of the Year Awards celebrate partners that orchestrate exceptional experiences and collaborate to deliver transformative solutions with real-world impacts.

"Modernizing CX isn't just about implementing the right technology. The collaboration between C1 and Genesys combines cutting-edge Genesys technology with C1's expert services and business process expertise. The result is a strategic partnership that consistently delivers successful transformational outcomes, earning the trust of so many customers," said Zeus Kerravala, Chief Analyst, ZK Research, and UC Today's Influencer of the Year.

For more information about C1 and Genesys, visit onec1.com/partners/genesys

About C1
C1 is a leading provider of cloud, collaboration, and customer experience solutions, helping organizations modernize IT and communications infrastructure. With a commitment to innovation and customer success, C1 partners with industry leaders like Genesys to drive digital transformation and operational excellence.

Media Contact:
Kim Espinosa

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SOURCE C1