CallCopy Named to Inc. 5000 List for Third Straight Year
Company Ranked #916 on the Influential List of Fastest Growing Private Firms
Ranking Reflects 358% Three-Year Growth from 2008 to 2011
COLUMBUS, Ohio, Oct. 23, 2012 /PRNewswire/ -- CallCopy, a leading provider of innovative call recording and contact center solutions, announced today its ranking at #916 on the influential Inc. 5000 list of the fastest growing private companies in the United States. This marks the third straight year CallCopy has appeared on the list and also its status as the highest ranked contact center software provider to appear on the list.
The Inc. 5000 represents the top privately-held firms in the United States, ranked by their percentage growth rate from 2008 to 2011. The ranking reflects CallCopy posting a 52% increase in year-over-year revenue comparing 2010 to 2011 and expanding the number of staff members from 62 to 91 during that period. CallCopy's three-year growth rate was 358%.
"We are very pleased to be recognized on the Inc. 5000 for the third straight year," said Jonathan Dunham, vice president of sales at CallCopy. "As our company continues to grow and mature, we continue to see considerable interest in our flexible workforce optimization solutions. As organizations strive to provide higher levels of customer service and to operate more efficiently, our solutions are able to record and analyze every interaction to uncover critical business intelligence. Throughout this period of rapid growth, we've never lost sight of what sets CallCopy apart, and that's our dedication to delivering the highest levels of personalized service to our customers."
CallCopy received the highest Overall Vendor Satisfaction rating in a 2012 customer satisfaction survey conducted by industry analyst DMG Consulting LLC (DMG), as well as winning a Business First "Fast 50" Award for the fourth consecutive year.
About CallCopy:
CallCopy, a leading provider of innovative contact center solutions, is dedicated to ensuring the highest standards of satisfaction. The award-winning, enterprise-proven cc: Discover suite delivers advanced call recording, screen capture, quality management, speech analytics, desktop analytics, performance management, customer satisfaction survey and workforce management capabilities to organizations of all sizes and industries. For more information, visit www.callcopy.com.
SOURCE CallCopy
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