COLUMBUS, Ohio and ORLANDO, Fla., March 26, 2012 /PRNewswire/ -- CallCopy, a leading provider of innovative call recording and contact center solutions, announced today its participation in the 2012 Enterprise Connect conference being held March 26th through 29th at the Gaylord Palms in Orlando, Florida. CallCopy will occupy booth #439 and present interactive demonstrations of cc: Discover, its award-winning workforce optimization suite including its new workforce management solution.
"We are very pleased to participate in Enterprise Connect, an event that brings together the very best minds and partners in corporate IP telephony," said Jeff Canter, president and CEO of CallCopy. "Our solutions are increasingly attractive to the enterprise markets because we enable improved contact center efficiencies and a better end-user experience. Our solutions enable enterprises to better understand and act on the vast amounts of business intelligence captured within their contact centers."
CallCopy recently ranked number 412 on the 2011 Inc. 500 list as well as winning a Business First "Fast 50" Award for the third consecutive year. CallCopy was also recognized as one of the "Best Places to Work" for the fourth consecutive year by Business First. CallCopy received the highest Product and Overall Vendor satisfaction rating in a customer satisfaction survey conducted by industry analyst DMG Consulting LLC (DMG).
About Enterprise Connect:
Enterprise Connect® (formerly VoiceCon) is the leading conference and exhibition for enterprise IP Telephony, Converged Networks and Unified Communications in North America. Enterprise Connect® brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. Enterprise Connect® owns and produces No Jitter, (http://www.nojitter.com/), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, a Webinar Series and Virtual Events. For more information, visit http://enterpriseconnect.com/.
CallCopy, a leading provider of innovative contact center solutions, is dedicated to ensuring the highest standards of satisfaction. The award-winning, enterprise-proven cc: Discover suite delivers advanced call recording, screen capture, quality management, speech analytics, desktop analytics, performance management, customer satisfaction survey and workforce management capabilities to organizations of all sizes and industries. For more information, visit www.callcopy.com.