Chain and McLeod Software Launch Certified Integration to Bring AI-Powered Freight Visibility and Exception Management to TMS Workflows

SAN FRANCISCO and BIRMINGHAM, Ala., June 24, 2025 /PRNewswire/ -- Chain (www.trychain.com), the fast-growing freight tech startup delivering AI-powered freight broker software, today announced a certified integration with McLeod Software, the industry leader in Transportation Management Systems (TMS) for freight brokers, carriers, and 3PLs. The new integration gives brokers real-time freight visibility, check call automation, and centralized communication, natively within McLeod's LoadMaster and PowerBroker.

Through McLeod's Certified Integration Partner program, Chain has completed the rigorous process required to ensure a seamless and secure connection between the two platforms.

"This partnership gives brokers access to modern AI-powered tools, right where they already work," said Annalise Sandhu, CEO and cofounder of Chain. "With automation, visibility, and carrier engagement built in, brokers can move faster, reduce manual work, and improve service across the board."

Built specifically for brokers and 3PLs, Chain integrates directly with McLeod to streamline every step of the load lifecycle. Teams can track shipments in real time, automate exception alerts, and send milestone-triggered updates via email and SMS, all from one interface. On average, brokers using Chain reduce manual check calls by more than 85% within the first 30 days.

The integration supports:

• Freight visibility with geofenced updates and proactive exception detection
• Exception management so your team can easily spot issues, and take action
• Check call automation using Chain's Autopilot AI, tied to load milestones
• Centralized carrier communication across email, SMS, and in-platform chat, fully synced with McLeod
• AI-powered carrier bidding and digital freight matching, surfacing recommended carriers based on history and performance
• Operational automation, syncing shipment notes and status updates back into McLeod for compliance and recordkeeping

"What Chain has developed eliminates a number of our biggest operational headaches," said Brandon Bay, Executive Vice President at Logistics Group International. "We've stopped wasting time chasing manual carrier updates, switching between contacts, and re-entering data into the TMS. Chain's centralized communication hub, combined with their AI Autopilot that handles outreach and exception monitoring, is saving our team an average of 2+ hours per employee, per day."

"We're excited to welcome Chain into our Certified Integration Partner program," said Ahmed Ebrahim, Senior Vice President, Integrations and Partnerships at McLeod Software. "Our goal is to help customers build the freight tech stack that works for them. Chain brings AI-based automation and real-time communication into workflows in a way that's seamless and valuable."

For more information about Chain, visit www.trychain.com. To learn more about McLeod Software and its partner program, visit www.mcleodsoftware.com.

About Chain

Chain is a freight broker automation platform built for logistics teams that want to work faster and smarter. The platform delivers AI-powered freight visibility, automated check calls, and digital freight matching, all integrated into brokers' existing TMS and communication tools. Independently owned and built by former trucking company operators, Chain helps brokers eliminate manual work and streamline operations across the load lifecycle.

Learn more at www.trychain.com

About McLeod Software

McLeod Software® is the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States and Canada. 

Visit us at www.McLeodSoftware.com.

SOURCE Chain