CharTec, LabTech Partner to Supply Appliance-based Remote Monitoring and Management (RMM) System for MSPs

BAKERSFIELD, Calif., Nov. 2, 2010 /PRNewswire/ -- CharTec, a complete "Hardware as a Service" (HaaS) provider, today announced the development of an appliance-based solution including LabTech Software, a powerful Remote Monitoring, Management (RMM) and Automation solution for Managed Service Providers.

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Available on a HaaS basis for a fixed monthly fee or purchase-to-own licensing model with no initial capital outlay, the onsite SaaS appliance allows MSPs to quickly and easily deploy network monitoring, advanced scripting tools, remote desktop, asset management, trouble ticket tracking, software management and many more tools to sustain their customers' IT environments. The appliance also offers options for implementing antivirus protection in the form of add-ons and has integration built in with several of the major PSA applications for even more control in managing the client's infrastructure.

Ideally suited for MSPs that want to provide remote management at a lower cost of entry, the CharTec/LabTech bundled appliance scales to thousands of agents. Since the bundled solution comes preconfigured, it delivers a better out-of-the-box experience and is an appropriate introduction to Hardware-as-a-Service for small to midsized IT service companies.

"Our development of this bundled appliance – and the flexible ways it can be owned and implemented – reflects our commitment to listening to our customers and developing creative solutions based on their requirements," said Alex Rogers, CharTec CEO. "With the introduction of this RMM bundle, CharTec becomes the only vendor in the market to offer the channel HaaS/SaaS, ownable and appliance-based solutions."

"This HaaS/SaaS bundle is the best alternative to piecing together an IT management hardware and software system out of disparate parts," said Matt Nachtrab, LabTech's CEO. "The partnership with CharTec allows us to provide the most powerful RMM tool available to even more IT companies and help them achieve greater efficiency and profitability."

Fifty-agent bundles begin at $199 per month for both the appliance and software with 25-pack add-ons available. Larger organizations may find it more cost effective to purchase, and the option to switch to a purchase-to-own licensing model is available at any time. A 36-month agreement is required and all hardware and software is backed by warranty.

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About LabTech Software

LabTech is the only Managed Service tool for remote monitoring, management, and automation developed by a managed service provider (MSP) for MSPs. Their affordable, agent-based solution so closely emulates what technicians do in the field that the techs can provide the same support remotely. Because LabTech understands how to manage a growing MSP business, they make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-52-8323.

About CharTec

CharTec "Hardware as a Service" (HaaS) program helps technology companies transition to the next level of annuity-based profitability as Managed Service Providers. CharTec Partners can increase their customers' productivity and reduce overall costs using the program because hardware and service costs are no longer an obstacle – workstations, servers, firewalls, 24x7 helpdesk, even VoIP, are easily acquired. CharTec even goes "beyond HaaS" by providing private labeled hardware, professional sales and technical training and pricing tool that allows Partners to price offerings in less than 5 minutes. CharTec is the winner of three Channel Insider Bull's Eye Awards, a Business Solutions Magazine Innovator of the Year Award and the CompTIA Breakaway "Best Hardware Product" for 2010. CharTec is headquartered in Bakersfield, CA. For more information please visit http://www.chartec.net.

SOURCE CharTec