CharTec Named Best Channel Vendor by Business Solutions Magazine Subscribers for Second Year in a Row

BAKERSFIELD, Calif., Jan. 10, 2012 /PRNewswire/ -- CharTec, a complete "Hardware as a Service" (HaaS) provider, has been awarded a Business Solutions Magazine "2012 Best Channel Vendor" award.  This is the second year in a row that CharTec has been selected for this honor.  Subscribers were asked to rate their vendor partners in the following seven categories: service and support, channel commitment, channel program, product features, product reliability, product innovation and VAR margins.

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A total of 10,833 votes were cast, making it one of the largest surveys of its kind.  CharTec scored among the highest in the Managed Services category. CharTec's expertise in managed services includes the largest MSP training facility in North America, products such as CharTec BDR (Backup and Disaster Recovery) available in hardware and a newly released software version, plus helpdesk and RMM solutions.

CharTec has nearly 1000 partners worldwide using HaaS to complement their managed services portfolio. Technology hardware is often the missing piece of the puzzle for MSPs, resulting in a gap in the delivery of true service and dependability, loss of company efficiency, and unproductive break-fix service calls. CharTec helps partners obtain custom equipment and licensing for their clients, provides the necessary sales training, and continues to support partners after the sale is complete with warranty and technical support.

In 2011 CharTec designed and built the largest MSP training facility in North America, and offers a two-day training Academy where IT solution providers can get hands-on training with nearly every key managed service that can be offered to their customers.  They also open up their award winning MSP practice and give Partners the "Keys to the Castle" to experience a real working MSP practice as part of their attendance.

Livingston, NJ-based Doctor Computer MSP is a new CharTec partner that signed on based on the strength of the CharTec BDR. "As an MSP and a trusted advisor, our clients look to us ensure that their systems are always available regardless of the circumstances. We tried a number of solutions from different vendors, but between poor support and reliability issues, none of them got it right," said Thomas McCann, director of operations at Doctor Computer MSP. "We asked other MSPs and CharTec came highly recommended. Like knights in shining armor, CharTec came through for us."

"Everyone on this list is exceptional, so to be one of the top scorers validates our efforts to be loyal to our partners, create positive relationships, and offer high-quality service," said Alex Rogers, CharTec CEO. "We value the industry insight that Business Solutions readers and our partners provide on a regular basis, making us more able to meet their needs for better revenues and increased client satisfaction."

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About CharTec
CharTec is the SMB channel's leading provider of Hardware as a Service (HaaS) and the largest MSP training provider. CharTec was developed exclusively for IT service providers who support small to medium-sized businesses. The company designed and built the largest MSP training facility in North America specializing in technical and sales training for MSPs, as well as creating a HaaS program intended to provide custom hardware at no upfront cost to its partner base of nearly 1000 companies worldwide.

For more information, please visit www.chartec.net or call 866.544.2772

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SOURCE CharTec