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Chevy Tahoe, HHR Top Their Segments in J.D. Power Initial Quality Study

Camaro, Suburban and Avalanche place among the top three in their segments


News provided by

General Motors

Jun 23, 2011, 01:00 ET

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DETROIT, June 23, 2011 /PRNewswire/ -- Chevrolet's commitment to quality is recognized where it matters most – in the opinion of customers. Five Chevrolet vehicles ranked in the top three in their respective segments in the 2011 J.D. Power and Associates Initial Quality Study(SM).

Chevrolet Tahoe was the highest-performing large crossover/SUV, and outpaced its segment average score by 9 percent. In addition, Suburban placed third in the segment just behind its GM stable mate GMC Yukon. This is the third consecutive year GM models have occupied the top three spots in the large crossover/SUV segment, and the second consecutive year Tahoe has ranked highest.

Chevrolet HHR earned top honors in the compact multi-purpose vehicle segment and outperformed its segment average by 10 percent. Camaro finished second among midsize sporty cars. Avalanche placed third in the competitive large pickup segment.  

"We believe the latest J.D. Power results reflect Chevrolet's commitment to deliver high-quality cars our customers can depend on," said Rick Scheidt, U.S. vice president, Chevrolet Marketing. "We are working hard to make all Chevrolet models the highest-performing in their segments."

The 2011 IQS is based on responses from more than 73,000 purchasers and lessees of new 2011 model year vehicles surveyed after 90 days of ownership. The study includes a 228-question survey designed to provide manufacturers with information they can use to quickly identify problems and drive improvement.  

Chevrolet's commitment to quality has helped the brand increase year-to-date total sales by 17 percent, while retail sales have increased 28 percent from a year ago. In addition, in May, Chevrolet posted its ninth consecutive month of year-over-year sales gains.

About Chevrolet

Founded in Detroit in 1911, Chevrolet celebrates its centennial as a global automotive brand with annual sales of about 4.25 million vehicles in more than 120 countries. Chevrolet provides consumers with fuel-efficient, safe and reliable vehicles that deliver high quality, expressive design, spirited performance and value. The Chevrolet portfolio includes iconic performance cars such as Corvette and Camaro; dependable, long-lasting pickups and SUVs such as Silverado and Suburban; and award-winning passenger cars and crossovers such as Spark, Cruze, Malibu, Equinox and Traverse. Chevrolet also offers "gas-friendly to gas-free" solutions including Cruze Eco and Volt. Cruze Eco offers 42 mpg highway while Volt offers 35 miles of electric, gasoline-free driving and an additional 344 miles of extended range. Most new Chevrolet models offer OnStar safety, security and convenience technologies including OnStar Hands-Free Calling, Automatic Crash Response and Stolen Vehicle Slowdown. More information regarding Chevrolet models can be found at www.chevrolet.com

SOURCE General Motors

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