
Enhanced AI tools Improve Customer Productivity Without Adding Complexity
ATLANTA, Sept. 22, 2026 /PRNewswire/ -- Clarion Communications LLC ("Clarion") a leading cloud-based Unified Communications-as-a-Service (UCaaS) and Managed Service Provider (MSP) announced today that its IPitomy Communications LLC ("IPitomy") subsidiary released a new set of enhanced AI tools, called Resolvix, for use with their proprietary UCaaS platform. Resolvix powers AI voice & chat agents that help support and enhance the customer experience. Features include -
- 24/7 coverage for calls and website live chat
- Lead qualification with accurate intake
- Scheduling/next-step automation
- Natural, business specific dialogue with multilingual capability
"Our customers are looking for practical ways to use AI to improve their customer experiences and employee productivity without adding complexity," said IPitomy CEO, Joseph Haines, Sr. "Our strategy has been to build a unified platform that brings together communications, customer engagement and AI, making it easier for customers to achieve exceptional outcomes."
In addition to releasing the Resolvix AI-based tools, Clarion remains active regarding acquisition opportunities as it seeks to enhance the growth trajectory of IPitomy. "Together, Clarion and IPitomy are uniquely positioned to acquire smaller UCaaS / MSP operators affected by the changing network economics," said Clarion President & CEO, Vincent M. Oddo.
"Clarion and its predecessor companies have completed more than 30 acquisitions in the past 20+ years," said Oddo. "We are aggressively pursuing M&A growth through tuck-in acquisitions in the highly fragmented UC / MSP industry."
About Clarion Communications:
Clarion is a leading cloud-based Unified Communications and Managed Service Provider to SMB customers throughout North America. Clarion provides UCaaS, contact center, AI tools, SIP, broadband, and managed services. Clarion also has an expansive cloud-based network, experienced leadership, and support staff. For additional information about Clarion, please visit clarioncomm.com.
About IPitomy Communications:
IPitomy, founded in 2005, is a leading cloud-based Unified Communications and Managed Service provider. IPitomy provides UCaaS, contact center, AI tools, SIP, broadband and managed services to SMB customers throughout North America. For additional information about IPitomy and Resolvix, please visit ipitomy.com.
Press Contact:
Vincent M. Oddo
President & CEO
Clarion Communications LLC
[email protected]
SOURCE Clarion Communications LLC
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