Clearwave Joins the MEDITECH Alliance as an Accelerator Partner

Hospitals and health systems on MEDITECH Expanse can deploy Clearwave's AI-powered check-in, including kiosks, pre-registration, eligibility verification, payments and phone handling - with data written back into Expanse.

ATLANTA, Nov. 4, 2026 /PRNewswire/ -- Clearwave, the AI Patient Engagement Platform, today announced it has joined the MEDITECH Alliance as an Accelerator Partner, formalizing a long-standing integration with MEDITECH. For MEDITECH hospitals, the partnership means a vetted path to capturing more revenue before care, lighter front desk workloads and faster, simpler patient experiences, backed by Clearwave's continued investment in MEDITECH Expanse.

The MEDITECH Alliance is MEDITECH's partner program for organizations with proven, successful and interoperable solutions and services. As an Accelerator Partner, Clearwave amplifies MEDITECH's capabilities with an agentic workforce that automates the healthcare industry's most manual work — from phone calls to health insurance checks, patient check-in and collections.

How MEDITECH Hospitals Use Clearwave for Pre-Registration and Check-In

Busy organizations already running Clearwave and MEDITECH together show the impact of this integration in action.

Holyoke Medical Center, an independent community hospital serving 17,000 patients a month, moved patient check-in, eligibility and communications onto Clearwave, with patient-entered data flowing directly into MEDITECH Expanse. The organization now sees 94% patient adoption of self-registration, average check-in times of about two minutes and a 56% co-pay collection rate, up from next to zero previously.

"A big value-driver is the data collection. It's a strength Clearwave has that's different than what other vendors can do with MEDITECH. The state is very pleased with what we're able to produce, it's better, more accurate data, flowing where we need it and it's helped us get that much closer to being paperless," said Chris Giroux, Director of IT Application Services at Holyoke Medical Center.

What Clearwave Automates for MEDITECH Organizations

Clearwave replaces patient engagement vendor sprawl with one AI-powered platform. Its AI agents work alongside staff across the patient journey, and every agent writes back to MEDITECH Expanse to reduce manual data entry and reconciliation.

• Check-In Agent: self-service check-in kiosks, tablets and mobile modalities let patients confirm demographics, scan ID and insurance cards, sign consents and pay in under two minutes
• Pre-Registration Agent: collects demographics, insurance, consents and payment before the visit
• Eligibility Agent: provides real-time eligibility and benefits verification across 900+ payers
• Payments Agent: captures co-pays, past-due balances and card-on-file to boost collections prior to care
• Clinical Intake Agent: ensures custom clinical questionnaires are completed and ready for providers before the visit
• Voice Agent: reduces hold times by instantly answering routine inquiries and offering warm transfers to human agents when necessary
• Outreach Agent: automates reminders, recalls and messages that keep schedules full and no-shows low

"Hospitals can't hire their way out of rising patient volume, and they shouldn't have to. Our agents take on the high-volume, repetitive work across the patient journey, so MEDITECH organizations capture more revenue before care and grow access without growing administrative headcount. Joining the Alliance gives every Expanse customer a proven path to that model," said Mike Coffey, Chief Executive Officer at Clearwave.

"We are excited to welcome Clearwave as an Accelerator in the MEDITECH Alliance," said Brian Schuller, Director of Business Development at MEDITECH. "Collaborating through the Alliance will certainly drive enhanced operational efficiency and deliver better results for our customers."

Learn more about Clearwave's MEDITECH integration or schedule a demo at clearwaveinc.com.

About Clearwave

Clearwave is the AI Patient Engagement Platform designed to help healthcare organizations increase revenue and acquisition through five-star patient experiences. Eight AI agents take on time-consuming tasks with accuracy — answering every call, filling the schedule, verifying eligibility, capturing payment, checking in patients and capturing cleaner data — so staff can focus only on tasks that truly require their intervention. Backed by proven PM System and EHR integrations, healthcare organizations of all sizes achieve the lowest staff-to-patient ratios in the industry with Clearwave's agentic workforce, all while providing the modern, simple experiences today's patients require. Trusted by 5,000+ specialty practices and top-ranked health systems nationwide, see five-star patient reviews every day. Learn more at www.clearwaveinc.com.

About MEDITECH

MEDITECH empowers healthcare organizations to expand their vision of what's possible with Expanse, the intelligent EHR. Expanse provides a future-ready foundation for health systems of all sizes, leveraging the power of AI, cloud computing, and advanced interoperability to support world-class care in 28 countries and territories. Boost clinician satisfaction, patient engagement, and organizational efficiency. Visit ehr.meditech.com and follow us on YouTube, LinkedIn, X, Facebook, Instagram, and Threads. 

SOURCE Clearwave, Inc.