Client & Family Ratings Earn Home Helpers Best of Home Care® Endorsement
Feb 21, 2018, 07:34 ET
CINCINNATI, Feb. 21, 2018 /PRNewswire/ -- Home Helpers, the leader in in-home care, has earned the endorsement of Home Care Pulse, a prestigious independent ratings organization. The Home Helpers national network was named Home Care Pulse Endorsed National Provider and Best of Home Care Endorsed National Provider based on client and family satisfaction scores gathered by the organization. The endorsement means that Home Helpers is ranked among a small handful of in-home care providers across the country who have proved their ability to provide an exceptional working experience to Caregivers and to deliver the highest quality care to clients.
"The titles of Home Care Pulse Endorsed National Provider and Best of Home Care Endorsed National Provider are given only to a select number of organizations who have set a high standard of care across their organization," Home Care Pulse CEO and Founder Aaron Marcum said in a letter announcing the selection. "Your company has ranked among these few providers, and we celebrate your excellent work this year."
Emma Dickison, CEO of Home Helpers, cited the recognition as among the most important not only to Home Helpers but also to the families they serve in forty-three states across more than 900 communities. "It's more than an industry award because it's based on the feedback of our current client families," she said. "Home care and Home Helpers are about people and to see the impact we have on the lives of our families is incredibly gratifying."
Best of Home Care award-winning providers have contracted with Home Care Pulse to gather feedback from their clients and Caregivers via live phone interviews each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores in areas such as professionalism, compassion of Caregivers, training, and client/Caregiver compatibility.
To learn more about the "Best of Home Care" award or Home Care Pulse, please visit www.bestofhomecare.com.
About Home Care Pulse
Home Care Pulse is the industry's leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry's top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards. Visit www.homecarepulse.com to learn more about our VANTAGE program, or visit benchmarking.homecarepulse.com to learn about the Private Duty Benchmarking Study, the home care industry's largest and most comprehensive annual study, featuring benchmarks on finance, sales, marketing, operations, and more.
About Home Helpers
Founded in 1997, Cincinnati-based Home Helpers is one of the nation's leading senior-care franchises, specializing in comprehensive home care services for seniors, expectant and new mothers, those recovering from illness or injury and individuals facing lifelong challenges. Home Helpers currently has a presence in more than 900 communities across North America and is seeking qualified franchise candidates in strategic communities throughout the country. Home Helpers has been ranked the #1 Senior Care Franchise and "Best of the Best" by Entrepreneur magazine five times and continues to lead the way in the senior-care industry. Home Helpers is affiliated with Direct Link Help At The Touch Of A Button, a national provider of medical alert units, including a 24-hour personal emergency response system, an automated medication dispenser and vital signs monitoring unit that enable seniors to feel safer and live independently at home for longer than might otherwise be possible. Home Helpers does not discriminate against anyone on the basis of religion, race, sex, color, national origin, ethnicity, disability, age or sexual preference in connection with employment or acceptance, treatment, or participation in its programs, services and activities. For more information on Home Helpers and franchising opportunities, visit www.homehelpershomecare.com or www.homehelpersfranchise.com.
Home Helpers has committed to recruiting 3,000 veterans and military family members to its network in 2018.
SOURCE Home Helpers