Columbus Home Care Company Marks Five Years, Plans to Hire 25 More Employees

The Perfect Companion has grown its local team to 65 as Ohio struggles to fill home care jobs

COLUMBUS, Ohio, Oct. 27, 2026 /PRNewswire/ -- The Perfect Companion, a luxury concierge in-home senior care company, marks five years in Columbus this month and plans to hire 25 more employees, a push that comes as Ohio works to fill an estimated 17,000 home care aide openings every year.

The company opened its Columbus office in October 2021 and has grown its local team to 65. Concierge Care Director Debra Banchefsky has led the office since it opened.

The Perfect Companion provides non-medical in-home care, from companionship to help with daily routines, for older adults in Columbus and surrounding suburbs. The company matches caregivers to clients through a proprietary assessment that weighs personality as well as skill, trains caregivers to a Ritz-Carlton hospitality standard and has a live person answering its phones 24 hours a day, every day of the year. It has never franchised and has made the Inc. 5000 list of America's fastest-growing private companies five years in a row, most recently at No. 3,142 in 2026 with 96% three-year revenue growth.

The hiring comes as the state's senior population grows and home care workers remain scarce. Ohio has 43 home health and personal care aides for every 1,000 adults 65 and older, compared with 65 nationally, according to America's Health Rankings' 2026 Senior Report. In Franklin County, about 186,000 residents are 65 or older, or 13.7% of the population, according to 2024 U.S. Census Bureau estimates. That share was about 10% in 2010, and the Scripps Gerontology Center at Miami University projects the county's 65-and-older population will reach about 229,000 by 2040.

"I spent more than 30 years as a psychotherapist, and I still use that training every time we hire," said Jon Siegel, founder and president of The Perfect Companion. "I can walk into a room of 30 caregiving students and spot the one or two who have that spark, the ones who understand the person and not just the diagnosis. You can't teach that. Columbus has those people, and we want to find every one of them."

Keeping caregivers is its own challenge. Caregiver turnover at home care agencies has held around 75% for two years, according to Activated Insights' 2026 Benchmarking Report, which drew on roughly 1,100 home care agencies. Company-wide, 70% of The Perfect Companion's caregivers have been with the company for more than eight years. At the Statehouse, lawmakers are weighing House Bill 530, which would create a commission to study Ohio's long-term care workforce, including the demand for direct care workers. The bill cleared the House Workforce and Higher Education Committee 10-0 in June and awaits a floor vote.

Siegel's ties to Columbus go back more than four decades. From 1977 to 1982, he worked on the Ohio State University campus overseeing care for veterans living in nursing homes across Appalachian Ohio, in towns including Marietta, Zanesville and Cambridge. He later ran psychiatric units in Veterans Affairs hospitals, served as a captain and biomedical science officer in the U.S. Air Force and built a long career as a private practice geriatric psychotherapist. He founded The Perfect Companion in 2008.

"Columbus families want the same trusted face at the door, someone who knows Mom's routine and her stories," Banchefsky said. "Every caregiver we add has to be someone a family would want for years, not weeks."

Caregiver applicants can apply at https://www.azperfectcompanion.com/careers. Families can reach the Columbus office at 614-736-7991.

For more information about The Perfect Companion, visit https://www.azperfectcompanion.com/.

About The Perfect Companion:
Headquartered in Phoenix, Arizona, The Perfect Companion is a private-pay, concierge-level in-home senior care company founded in 2008 by Jon Siegel. The company serves families in the Phoenix, Columbus, Ohio, and Nashville, Tennessee, areas, pairing caregivers with clients through a proprietary psychosocial matching process and a hospitality-first philosophy modeled on the Ritz-Carlton. For more information, visit The Perfect Companion on LinkedIn, Facebook, Instagram or the website.

SOURCE The Perfect Companion