MONTEGO BAY, Jamaica, March 20, 2018 /PRNewswire/ -- Concentrix, a SYNNEX Corporation Company (NYSE: SNX), celebrated its entry into the Jamaican market with a grand opening of its newest facility located in Montego Bay, Jamaica.
The facility is in the new high-tech building of the Montego Bay Freezone, a hub of customer service operations serving a variety of businesses.
"Today marks another terrific achievement in the expansion of Concentrix," said Manfred Kissling, Concentrix Vice President and General Manager. "The addition of Jamaica to the Concentrix family is a key part of our growth strategy and extends our global footprint."
"We are very excited to contribute to the development of Jamaica with a state-of-the art center," Kissling said. "This location will be home to amazing staff who support customer engagement for some of the world's best and most iconic brands."
Jamaica was chosen, in part, for its exceptional workforce, which understands how to address the needs of today's customers. The new site also helps reinforce Concentrix's position as an industry leader in understanding customer sentiment.
"We are very pleased with our interactions in the local market," said Chris Caldwell, Concentrix President. "Our staff have already generated exceptional business outcomes for our clients and Concentrix. The Jamaican customer service industry expects to see a lot of growth in the coming years, and we hope to be part of it. Our focus is on becoming the employer of choice in the country."
The Montego Bay facility redefines the concept of near shore. The site is located just 90 minutes from Miami, making travel convenient to and from the Americas and Europe.
About Concentrix Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. Visit www.concentrix.com to learn more.
About SYNNEX Corporation is a Fortune 500 corporation and a leading business process services company, providing a comprehensive range of distribution, logistics and integration services for the technology industry and providing outsourced services focused on customer engagement strategy to a broad range of enterprises. SYNNEX distributes a broad range of information technology systems and products and also provides systems design and integration solutions. Concentrix, a wholly-owned subsidiary of SYNNEX Corporation, offers a portfolio of strategic solutions and end-to-end business services around customer engagement strategy, process optimization, technology innovation, front and back-office automation and business transformation to clients in ten identified industry verticals. Founded in 1980, SYNNEX Corporation operates in numerous countries throughout North and South America, Asia Pacific and Europe. Additional information about SYNNEX may be found online at www.synnex.com.
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