LONDON and OSLO, Norway and NEW YORK, May 5, 2016 /PRNewswire/ -- Confirmit is marking its 20th anniversary in the insight industry by sharing the knowledge and expertise it has gained over the past two decades at a series of events in the U.S., UK and Australia this spring. It is also putting the spotlight on the need for continued innovation in engaging with increasingly discerning respondents and customers who can now choose to provide feedback via multiple channels, or not at all.
"We've spent 20 years delivering innovative solutions to drive Market Research, Voice of the Customer and Voice of the Employee programs and we continue to strive to enable businesses to gather insights that drive success," explains Confirmit's Chief Marketing Officer, Michael Wooh, who is spearheading the 20th anniversary campaign. "This year, as well as looking back on our successes, we're focused more than ever on the next 20 years and how we – and our markets – will continue to evolve."
Confirmit's longevity in a highly competitive market has been sustained through the acquisition of key solutions to extend the capabilities of Confirmit Horizons and astute financial management. Its commitment to R&D and innovation, as well as to recruiting and retaining the brightest and best talent, has enabled it to develop a wide range of new applications to address specific market needs.
"Our award-winning research has been built on the philosophy of getting our clients closer to their customers," explains Andy Buckley, Innovations Director at Join the Dots. "We started using Confirmit back in 1999 and its technology has been a core part of our success, in terms of being able to offer robust, scalable and customizable research solutions for clients. Seventeen years after our relationship began, the world of insight has changed dramatically, but our partnership with Confirmit allows us to continue to deliver fast, business-critical insights to our clients. We're delighted to be one of Confirmit's longest-standing partners, and look forward to many more years working together."
"Confirmit is ideally placed to highlight best practices, leading-edge technologies and insight programs that have been successful over the past two decades, but we call on other industry experts to join us in a spirited discussion about the future of insight," adds Wooh. "Forward-looking business decisions that will drive change and support the bottom line can only be made with actionable insight and it is our joint responsibility to make sure that we deliver success."
Register for Confirmit's upcoming events taking place throughout May and June:
- B2B VoC Summit, New York – Wednesday, May 11, 2016
- Connecting Customer Experience to Business Outcomes, Sydney – Tuesday, May 24, 2016
- MR Networking event, New York – Monday, June 6, 2016
- Pharmaceutical and Healthcare Networking Event, Morristown, New Jersey – Thursday, June 16, 2016
- Voice of the Customer: Driving Transformational Change, London – Wednesday, June 22, 2016
- Market Research Innovations: The Next 20 Years, London – Wednesday, June 29, 2016
Find out more about Confirmit's 20th Anniversary, including the '20 Years, 20 Stories' blog here.
Confirmit is the world's leading SaaS vendor for multi-channel Voice of the Customer, Voice of the Employee, and Market Research solutions. The company has offices in Oslo (headquarters), Chengdu, Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Madrid, Milan, Salvador, and Tokyo.
Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, British Standards Institution, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, RONIN, RS Components, Sony Mobile Communications, Swisscom and The Wellcome Trust. Visit www.confirmit.com for more information.
CONTACT: Emma Walter, Matter Communications, 978-518-4820, firstname.lastname@example.org
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