Contactless Order & Pay for Dine-in, Take-out and Drive-thrus is Launched by Konnect Solutions

SAN JOSE, Calif., June 2, 2020 /PRNewswire/ -- Konnect Solutions introduces a new mobile Contactless Order & Pay system for restaurants to reduce the risk of COVID-19 infection from customers communicating directly with restaurant staff, coming in contact with payment devices or ordering from touch screen kiosks. Konnect's mobile solution leverages the company's patent pending wireless technology that turns customers' smartphones into instant order and pay devices for use inside restaurants and in drive-thrus without the need for downloading an app, connecting to the Internet or using a web browser.

Unlike other mobile restaurant ordering solutions, Konnect's Contactless Order & Pay system makes the customer experience frictionless by allowing any customer with a smartphone to select the restaurant's local WiFi Wireless Access Point provided by Konnect and instantly view menu and pricing information with no further user action required.  Customers can place orders on their smartphone that are passed directly to the restaurant's Point-of-Sale (POS) system and either pay on their phone or use the restaurant's other available payment options.

"Restaurant operators can maintain social distancing and lower the risk of COVID-19 infection from contact between their staff, their customers and order and pay kiosks by using Konnect's Contactless Order & Pay solution for quick serve counters, drive-thrus and dine-in table tops," explained Jim Schreitmueller, Co-founder of Konnect.  "Customers can quickly place and pay for their order by skipping the process of downloading an app or navigating a restaurant's website."

Restaurant menu and pricing information can be updated online in real-time by restaurant operators via the Konnect cloud. The Konnect cloud remembers each visitor and their order at each restaurant location in a restaurant chain without collecting Personally Identifiable Information (PII) so restaurateurs can create a personalized mobile experience at every visit, including promoting Limited Time Offers (LTOs). Returning customers are automatically connected to the Wireless Access Point, and prior orders can be instantly displayed on the customers' smartphone so they can choose to re-order, modify a previous order or create a new order.

Konnect's Contactless Order & Pay solution can be easily implemented without altering a restaurant's existing order process. With the installation of a single Konnect Wireless Access Point and integration with their POS system, restaurateurs can enable customers to begin ordering and paying right away.

About Konnect Solutions
Konnect Solutions, Inc. (www.konnectsolutions.com) helps restaurant operators, retailers and other businesses conveniently connect with consumers via their mobile devices wherever they go using WiFi and Bluetooth Low Energy (BLE) technologies to create a better customer experience. Konnect provides mobile software and wireless devices that leverage its approach to facilitate contactless order & pay in restaurants, perform queue management, engage shoppers in-store and conduct onsite surveys. Konnect is based in San Jose, California.

SOURCE Konnect Solutions, Inc.

Related Links

http://www.konnectsolutions.com