ConverterTechnology Captures MS Office File Migration Best Practices in New Process Management Tool

NASHUA, N.H., April 29 /PRNewswire/ -- Microsoft Office file migration expert, ConverterTechnology, has captured its years of knowledge and best practices in managing enterprise-wide software upgrades, and packaged it in a new process management tool.

The company's new Pinnacle Workflow for Enterprise integrates best practices in migrating a company's files and applications to the latest Microsoft Office software with oversight, process control and workflow templates. It's the ideal tool for IT departments strapped for time, training and in-house expertise needed to conduct large-scale Office upgrades.

Pinnacle works hand-in-hand with OfficeConverter, ConverterTechnology's suite of file migration tools. OfficeConverter accelerates enterprise-wide Office upgrades by automating many of the labor-intensive file conversion functions. It identifies all of the files that should be converted, flags problematic files and fixes problems automatically to ensure the migration goes as smoothly as possible.

When combined with Pinnacle's process management capabilities, these tools:

• reduce training time and overhead
• provide visibility into a project and track its progress
• enforce standards and quality control throughout the project  
• eliminate the risks that typically threaten major enterprise-wide Office upgrades.

Pinnacle Workflow for Enterprise is based on expertise ConverterTechnology engineers have gained over hundreds of large Office upgrade projects. The company has encapsulated this expertise into easy-to-use templates to accelerate deployments. Since no two deployments are exactly alike, Pinnacle is also highly customizable, enabling customers to capture their organizational knowledge and publish their own best practices to everyone. The suite is comprised of the following tools:

Process Mapper –  used to define project and operational processes in a graphical environment. It enables customers to document and customize their best practices. Customers can also use Process Mapper to define any IT project.

Task Navigator –  installed on end users' machines to provide step-by-step instructions. It lets customers disperse knowledge, presenting users with precise "what to do" and "when to do it" guidance.

Workflow monitor – creates processes to track progress and measure performance in order to optimize a project.

"Managing the risk and controlling the conversion of business-critical files during Microsoft Office upgrades requires a disciplined and auditable work process," said Jeff LaBombard, global alliance manager, ConverterTechnology. "Pinnacle Workflow for Enterprise enforces well-tested workflow processes, integrating technology with best practices gleaned from real-world deployments."

Pinnacle Workflow for Enterprise is available immediately. For more information, visit http://www.convertertechnology.com/solutions/ProcessandWorkflow.aspx.

About ConverterTechnology

ConverterTechnology provides software and services to help enterprises capitalize on the benefits of Microsoft Office 2007 (and soon Office 2010) without the migration risks of data corruption, reduced employee productivity and critical business application downtime. Founded in 1997, ConverterTechnology has helped more than one million users identify, analyze and fix compatibility errors before they occur, accelerating time to deployment. ConverterTechnology is headquartered in Nashua, N.H., with offices in Europe and Australia, and is a wholly-owned subsidiary of Powerlan Limited. For more information, visit www.convertertechnology.com.

SOURCE ConverterTechnology