ALEXANDRIA, Virginia, April 11, 2011 /PRNewswire/ --
- Underlines Strong Commitment to Client Service
- Company Poised for Strong Business Growth
Leading legal services outsourcing (LSO) provider CPA Global has announced the appointment of Carol Unwin as head of operations for the company's growing outsourcing businesses, which provide many of the world's best known corporations and law firms with a range of critically important legal and IP management services.
Ms Unwin brings more than 20 years' experience in senior-level outsourcing industry roles to CPA Global, where she will be responsible for further enhancing service delivery, quality and operational efficiencies across the outsourcing businesses. She was previously Group BPO Development Director at Steria, one of Europe's top IT outsourcing businesses, where she had overall responsibility for the evolution of Steria's BPO business in Europe.
Ms Unwin's appointment follows the recent appointment of David Harrel, former Senior Partner of leading international law firm SJ Berwin, as Chairman of CPA Global.
Peter Sewell, CPA Global's Chief Executive Officer, said: "The appointments of David Harrel and Carol Unwin demonstrate our ongoing commitment to bringing in top industry talent to help us drive the business and take advantage of the new opportunities being created by the transformational change in the legal services market. Carol has a wealth of outsourcing industry experience, which will be invaluable as we continue to grow our IP and Legal Services Outsourcing businesses. She adds further depth to our management team, and brings a strong and proven focus on quality and service delivery."
CPA Global's LSO business is working with an increasing number of blue chip clients across a diverse range of industry sectors and is on track to increase revenues for its financial year ending 31 July 2011. With a number of major LSO opportunities in the pipeline with leading companies in banking, insurance and technology, CPA Global anticipates stronger revenue growth next year.
Added Peter Sewell: "Legal Services Outsourcing has tremendous growth potential, but it is still an evolving market, where both providers and clients are, to some extent, learning by doing. As in any new market, some things work well and others not so well. Therefore, it's important that providers are able to adapt their approach to focus on what works best for their clients. At CPA Global, we are continually reviewing our business structure, our operations, and our delivery model to ensure we maintain the highest standards of quality and performance at an individual, business and service level, and provide the best results for our clients."
About CPA Global
CPA Global is the world's leading and longest established legal services outsourcing provider, with a heritage stretching back more than 40 years. Founded in Jersey, Channel Islands in 1969, originally to handle patent renewals, CPA Global today employs more than 1,500 people, supporting many of the world's best known corporations and law firms with a broad range of legal and intellectual property (IP) management services, including document review, transaction support, contract solutions, legal research, and IP portfolio management.
With offices across Europe, the United States, and Asia Pacific, CPA Global serves clients' needs in over 100 countries, helping them to manage risk, cost and capacity, and realize greater value for their businesses and their IP assets. CPA Global's diverse client list ranges from major global corporations, headquartered in Europe, North America and Asia Pacific, to small and medium-sized enterprises and innovation start-ups; and from top international law firms to national and regional law and IP firms. Clients include leading Fortune 500 and FTSE companies, and two-thirds of the Global Lawyer 100.
CPA Global is a leading player in the fast growing legal services outsourcing (LSO) sector, providing high quality and cost-efficient legal support services through delivery centers in the US and India.
As the world's top IP management specialist, CPA Global helps its clients manage their valuable IP Rights, such as patents, designs and trademarks, ensuring that IP portfolios are protected, maintained and regularly reviewed in order to maximize value. Services include search, filing and renewals for patents and trademarks; trademark watching; portfolio valuation and optimization; as well as IP management software.
For further information visit: http://www.cpaglobal.com or contact: Media Contacts United States: Julie Mandell+1-(571)-227-7025, [email protected] United Kingdom: Steve Clark +44-(0)20-7549-5504, [email protected] Victoria Knowles +44-(0)20-7549-4585, [email protected]
SOURCE CPA Global