WASHINGTON, Oct. 24, 2013 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Hanging pendant lamps
Hazard: The lamp's wires can be connected incorrectly because the wires' polarity labels can fall off or be mislabeled, posing fire and shock hazards to consumers.
Remedy: Consumers should immediately stop using the recalled lamp and contact Crate and Barrel for a replacement lamp of equal value or a full refund, including shipping and $100 reimbursement for charges incurred in removing and replacing recalled lamps by using a licensed electrician.
Consumer Contact: Crate and Barrel at (800) 451-8217 from 7 a.m. to 9 p.m. CT every day or online at www.crateandbarrel.com and click on Safety Recall at the bottom of the page for more information.
Units: About 19,000 and 860 in Canada
Description: This recall includes Crate and Barrel Finley Collection pendant lamps with a white or wheat (off-white) linen large, small drum or rectangular lamp shades. They have a 9-inch long silver electrical wire with tandem metal support cables and chrome-plated steel ceiling plate. The large lamp with SKU number 684-069 or 684-077 measures 12-inches high and 28-inches in diameter, the small lamp with SKU number 676-384 or 440-755 measures 12-inches high and 20-inches in diameter; and the rectangular lamp with SKU number 322-067 or 322-423 measures 14-inches high, 12.25 inches wide and 30-inches long. The lamps are illuminated by two 60-watt bulbs. The SKU number can be found on a white label inside the ceiling plate.
Incidents/Injuries: Crate and Barrel has received four reports of lamps shorting out, including minor property damage and a minor burn.
Sold exclusively at: Crate and Barrel stores nationwide, Crate and Barrel's catalog and Crateandbarrel.com from January 2009 through July 2013 for between $149 and $249.
Importer: Euromarket Designs, Inc. dba Crate and Barrel, of Northbrook, Ill.
Manufacturer: Iberian Lighting Enterprises Corp., of Dongguan, China
Manufactured in: China
Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2013/36287r-eng.php
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
CPSC Consumer Information Hotline
Use this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Hotline can be used to get product safety and other agency information and to report unsafe products.
SOURCE U.S. Consumer Product Safety Commission