NEW YORK, Oct. 15, 2021 /PRNewswire/ -- The CRM outsourcing market is set to grow by USD 21.29 billion, progressing at a CAGR of 5.19% from 2021 to 2025. The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment.
The increasing need for large-scale client management, rising need to focus on core competencies and improve efficiency, and surging use of neo-sourcing will offer immense growth opportunities. However, factors such as the shortage of domain expertise may threaten the growth of the CRM outsourcing market.
CRM Outsourcing Market 2021-2025: Vendor Analysis and Scope Some of the major vendors of the CRM outsourcing market include Accenture Plc, Atos SE, Capgemini SE, Cognizant Technology Solutions Corp., Concentrix Corp., Dell Technologies Inc., ExlService Holdings Inc., HCL Technologies Ltd., Infosys Ltd., and International Business Machines Corp. To leverage the current opportunities, market vendors must strengthen their foothold in the fast-growing segments, while maintaining their positions in the slow-growing segments. Backed with competitive intelligence and benchmarking, our research reports on the CRM outsourcing market are designed to provide entry support, customer profile & M&As as well as go-to-market strategy support.
North America, Europe, APAC, South America, and MEA
Performing market contribution
North America at 35%
Key consumer countries
US, UK, Australia, Germany, and Canada
Leading companies, competitive strategies, consumer engagement scope
Accenture Plc, Atos SE, Capgemini SE, Cognizant Technology Solutions Corp., Concentrix Corp., Dell Technologies Inc., ExlService Holdings Inc., HCL Technologies Ltd., Infosys Ltd., and International Business Machines Corp.
Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and future consumer dynamics, market condition analysis for the forecast period
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