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CSA GROUP ANNOUNCES NEW BUSINESS MODEL TO ACCELERATE GLOBAL GROWTH AND EXPEDITE TESTING AND CERTIFICATION SERVICE DELIVERY


News provided by

CSA Group

Nov 01, 2010, 05:49 ET

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TORONTO, Nov. 1 /PRNewswire/ - Ash Sahi, president and chief executive officer, CSA Group, today announces a new operational structure designed to accelerate CSA Group's growth into expanding global markets while offering more efficient customer service.

The move follows the announcement that Randall (Randy) W. Luecke, president, CSA International and OnSpeX, will retire from CSA Group. Mr. Luecke has served as divisional president with CSA International and OnSpeX since 1997. His responsibilities included all operational aspects of certification and testing, including prototype testing, field inspections, service quality, international operations and sales and marketing.

"Randy Luecke's work has been invaluable for CSA Group," says Sahi. "His leadership was instrumental in steering CSA International in global growth and in achieving the launch of the OnSpeX consumer product evaluation division. CSA Group will continue to build upon Randy's achievements in these areas and we will honour his legacy by moving forward with a vision and strategic direction that focuses on global growth and superior service delivery."

CSA International will streamline the responsibilities for client service delivery through a new leadership structure, with Glenn Tubrett appointed to vice president - Canada, and Rich Weiser to vice president - U.S. and Mexico. Hans Pan will continue to serve as vice president, Asia region, and John Maheu as vice president, Europe region. Sue Dempsey continues her leadership and direction as vice president and general manager of OnSpeX. Global operations of CSA International and OnSpeX will be led by Sahi.

"CSA International customers operate globally and they require client service representatives who understand the markets in which they operate as well as those to which they are shipping their product," says Weiser. "By realigning our leadership to better focus on local and regional client service delivery, CSA International has refined its operations to provide faster, effective and knowledgeable customer services locally, regionally and globally."

CSA Group will further optimize North American operations by forming a new internal network of excellence to ensure all laboratories work more collaboratively to serve customers. The team will be led by Hélène Vaillancourt, executive vice president, engineering and science. The network of excellence will ensure testing and certification capacity will be maximized across all product areas and that the new organizational structure will allocate optimal resources to address increased demand in select market sectors, including plumbing, electrical, solar, gas appliances, and emerging technologies.

About CSA Group
CSA Group is an independent, not-for-profit membership association serving business, industry, government and consumers. CSA Group consists of three divisions: CSA Standards, a leading standards-based solutions organization, providing standards development, application products, training and advisory services; CSA International, which provides testing and certification services for electrical, mechanical, plumbing, gas and a variety of other products; and OnSpeX, a provider of consumer product evaluation, inspection and advisory services for retailers and manufacturers. For more, visit www.csagroup.org

SOURCE CSA Group

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