CyEx Introduces Medical Shield Ultra with HealthLock to Protect Consumers from Medical Identity Theft and Fraud

BOSTON, March 18, 2025 /PRNewswire/ -- CyEx, a leading provider of cyber and data breach response solutions, today announced a partnership with HealthLock, a leading medical fraud and overbilling protection solution, to launch a new product: Medical Shield Ultra with HealthLock. Medical Shield Ultra with HealthLock is designed specifically to safeguard consumers from the growing threats of medical identity theft, medical fraud and the chronic issue of incorrect billing by healthcare insurers.

Medical institutions store vast amounts of sensitive personal information, leading them to be  targeted by cyber criminals on a massive scale. In 2024, there were more than 700 medical and healthcare related data breach class action lawsuits filed, impacting more than 250 million people, according to HIPAA Journal. Medical Shield Ultra with HealthLock offers real-time monitoring, proactive alerts, and remediation services to help individuals protect their medical and financial well-being.

"Our primary objective is to help consumers keep their information safe and private. But, as medical institutions adopt digital records, instances of  medical identity theft and healthcare fraud are on the rise," said Jerry Thompson, President & Founder at CyEx. "We partnered with HealthLock to fill a critical gap in the market, creating a  solution that protects a consumer's personal medical records, audits medical charges from healthcare providers and health insurers as well as a broad suite of other services.  Medical Shield Ultra with HealthLock also provides up to $1M insurance policy to protect against Identity theft and financial or medical fraud."

"HealthLock was created to be an advocate for patients and to help consumers navigate the complex healthcare billing system, fight denied medical claims, while protecting their privacy.  Partnering with CyEx on Medical Shield Ultra with HealthLock allows us to deliver an even stronger protection offering," said HealthLock Founder & CEO Scott Speranza. "Together, we're equipping consumers who have had their information exposed in healthcare or medical related data breaches with the tools they need to safeguard their privacy and financial security."

Comprehensive Protection Against Medical Fraud and Privacy Breaches
Medical Shield Ultra is the most robust medical identity protection service available, featuring:

• Real-Time Authentication Alerts & High-Risk Transaction Monitoring – Immediate notifications when sensitive medical data is at risk.
• Security Freeze Assist - Consumers can freeze their credit file at the 3 Bureaus from 1 central easy to use tile on the user dashboard.
• Dark Web Monitoring - Scans the dark web to see if a consumer's personal information has been released and is for sale. Covers more than 20 different data points for each individual.
• Health Insurance ID Monitoring - Monitors for the exposure of a consumer's Insurance ID number to prevent fraudulent usage by an impersonator.
• Medical Record Number Monitoring - Monitoring to ensure that the personal health records of a consumer are not exposed and if so, we work with the person to have their records updated and protected.
• Medical Beneficiary Identifier Monitoring - Ensures that consumers cannot be impersonated by people looking to have medical procedures done and charged to that consumer's insurance account.
• International Classification of Disease Monitoring - Provides notice if a consumer's specific medical diagnosis has been exposed. By linking the ICD to a specific healthcare provider, the consumer can work with the provider to remediate the source of the leaked information.
• National Provider Identifier - Prevents criminals from impersonating healthcare providers to create fraudulent invoices to insurers. This is a precursor to the provider having all medical records in the provider's database exposed.
• $1MM Insurance & Victim Assistance – Financial coverage and expert support in case of identity theft, medical and financial fraud.
• Insights & Tips News Feed – Ongoing guidance to help customers stay ahead of emerging threats.
• 3-Bureau Credit Monitoring & Monthly Credit Score Tracker – Financial identity monitoring services to ensure 360 protection.

Enhanced Medical Privacy Protection with HealthLock
Medical Shield Ultra also includes HealthLock, a groundbreaking tool that offers:

• 24/7 Medical Privacy & Breach Monitoring – Identifies HIPAA violations and unauthorized data sharing.
• Medical, Provider & Insurance Fraud Remediation – Investigates discrepancies in billing and records to prevent fraudulent charges.
• Privacy P.A.C.T. Protection – Notifies healthcare providers of a customer's 24/7 medical data monitoring.
• Proactive Threat Alerts & Notifications – Warns of new claims, breaches, and threats.
• Medical Claim Tracker – Summarizes insurance claims for review and verification with a centralized dashboard.
• Medical Claim Price Check & Historical Claim Analysis – Uses AI-driven technology to audit past and present claims, flagging overcharges and potential fraud.
• Secure Medical Manager Dashboard & Document Vault – Provides a secure hub for managing medical records, invoices, and insurance details.

By combining cutting-edge threat detection, comprehensive monitoring, and proactive fraud prevention, Medical Shield Ultra with HealthLock delivers peace of mind to consumers navigating the complexities of healthcare privacy and identity protection. Medical Shield Ultra with HealthLock is now available for individuals and families seeking to safeguard their medical and financial well-being. To learn more about Medical Shield Ultra with HealthLock, you can watch a video here.

About CyEx
CyEx is the leading provider of data breach solutions, specializing in credit, identity, financial, minor, medical, and privacy data risks. CyEx's innovative and class-leading product portfolio ensures solutions that meet the unique needs of each incident. Since launching in 2020, CyEx has serviced over 700 cases, including Capital One, T-Mobile, Home Depot, and Morgan Stanley. CyEx is a part of Point Wild - a global leader in cybersecurity. To learn more about CyEx, visit www.CyEx.com.

About Point Wild
Point Wild is a global leader in cybersecurity, protecting individuals and businesses from the ever-evolving threats of the digital world. Powered by a unified product platform and more than 20 years of expertise, our industry-leading brands deliver best-in-class security solutions-including device protection, online privacy and identity theft prevention-to move more than 25 million users worldwide. To learn more, visit www.pointwild.com.

About HealthLock
HealthLock is a healthcare technology company passionate about restoring consumer healthcare privacy, control, and savings. Through analytics-driven technology and a team of passionate professionals, HealthLock helps protect against medical fraud and privacy intrusions, organizes and audits insurance claims and medical bills, and helps members fight against errors and overbilling. Over the last 10 years, HealthLock technology has audited over half a billion dollars in medical claims and helped its members save over $130 million. To learn more, visit www.healthlock.com.

Media Contact: Sydney Harwood, [email protected]

SOURCE CyEx