Delaware North Companies Taps accesso for e-Commerce for Kennedy Space Center Visitor Complex

Mar 11, 2014, 08:00 ET from accesso

ORLANDO, Fla., March 11, 2014 /PRNewswire/ -- accesso (AIM:ACSO) has signed a three-year agreement with Delaware North Companies Parks & Resorts at KSC, Inc. to provide e-Commerce and mobile ticketing support to the world-renowned Kennedy Space Center Visitor Complex.

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"Few places are as competitive as Central Florida when it comes to engaging visitors, and Accesso's ticketing platform will allow us to better compete by helping increase our pre-arrival sales opportunities," said Kevin Quinlivan, chief information officer for Delaware North. "There's so much to see and do at Kennedy Space Center Visitor Complex. Accesso's e-Commerce solution allows us to offer a more comprehensive look at the Kennedy Space Center Visitor Complex experience to our guests using a more strategic approach that more effectively drives pre-arrival commitments."

accesso leverages an agile programming methodology which allows for frequent, ongoing software updates to ensure the solutions include the most advanced features available and to quickly deploy client-requested enhancements.

"When it comes to e-Commerce, every second counts and that's why your ticketing solution has to revolve around principles that are similar to the service standards attractions employ in their own operation," said Steve Brown, accesso chief operating officer for Europe and North America.  "A flexible, efficient, user-friendly and secure ticketing engine ensures an optimum experience for online visitors and significantly enhances sales conversion."

Kennedy Space Center Visitor Complex, which Delaware North Companies Parks & Resorts at KSC,  Inc. operates for NASA, brings to life the epic story of the U.S. space program. Only 45 minutes from Orlando, Fla., Kennedy Space Center Visitor Complex offers a full day or more of fun and educational activities, including the Kennedy Space Center Tour, the new Space Shuttle AtlantisSM, U.S. Astronaut Hall of Fame®,  Angry Birds Space Encounter, Shuttle Launch Experience®, 3D IMAX® space films, Astronaut Encounter, Exploration Space®: Explorers Wanted and many other interactive exhibits.

About accesso
accesso (AIM: ACSO) is the premier technology solutions provider to the global attractions and leisure industry. The company's patented and award-winning solutions drive increased revenue for attraction operators by significantly improving the most important part of an attraction visit: the guest experience. 

  • We drive attendance
    The accesso PassportSM ticketing suite is a comprehensive, easy-to-use cloud solution that processes many millions of ticket and season passes every year, enabling operators to maximise up-sell and cross-sell with ease to drive greater revenue.
  • We handle payments
    Our payment gateway carries level 1 PCI security certification and 24/7 support.  It provides the tools, security and support operators need to drive sales and has so far processed more than $5 billion in transactions.
  • We take guests out of line
    Since 2001 over nine million guests have used a patented accesso LoQueueSM solution to queue less, ride more, enjoy a better experience and increase their in-attraction spend.
  • We increase engagement
    accesso enables operators to engage more deeply and profitably with guests: pre-sale, in-attraction or post-visit.  Our mobile apps have provided more than 2.75 million people with rich iOS and Android content to better plan their visit, buy their ticket on-the-go and unlock new experiences within an attraction. 

More than 140 attractions worldwide currently employ accesso technology – from theme parks, to water parks, cultural attractions and sporting events.  accesso solutions are trusted by the majority of the leading names in the leisure industry, including Six Flags Entertainment, Cedar Fair Entertainment Merlin Entertainments, International Speedway Corporation, Palace Entertainment, Compagnie des Alpes and Herschend Family Entertainment.

About Delaware North Companies
Delaware North Companies is one of the largest and most admired privately held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service. Its family of companies includes Delaware North Companies Parks & Resorts, Delaware North Companies Gaming & Entertainment, Delaware North Companies Travel Hospitality Services, Delaware North Companies Sportservice, Delaware North Companies International and Delaware North Companies Boston, owner of TD Garden. Delaware North Companies has revenue exceeding $2.6 billion annually and 55,000 associates serving half a billion customers in the United States, Canada, the United Kingdom, Australia and New Zealand. For more information, visit

SOURCE accesso