DialCare Announces Partnership With Zelis to Expand Access to Telehealth Solutions

Collaboration introduces virtual care services for Zelis' growing network of clients and partners.

FRISCO, Texas, Aug. 6, 2025 /PRNewswire/ -- DialCare^® proudly announces a strategic partnership with Zelis, a leading provider of healthcare technology solutions dedicated to modernizing the healthcare financial experience. DialCare's robust suite of telehealth services – including Urgent Care, Virtual Primary Care, Therapy, Psychiatry, Teledentistry and Virtual Vet – will now be made available to Zelis' growing network of brokers, third-party administrators (TPAs) and healthcare payers.

With a mission to remove friction from the healthcare financial system, Zelis actively seeks to simplify the process of finding, navigating and paying for care. With five core capabilities that span the entire financial journey, from building and managing high-performing networks to empowering members to shop for and access care, ensuring claims are accurate to seamless delivery of payments and associated communications, Zelis is helping reduce costs and administrative burden, while improving the experience of payers, providers and members. This partnership with DialCare marks the introduction of Zelis' first telehealth product offering.

DialCare offers a robust suite of virtual care products that provides modern solutions for non-emergency illnesses, general care, mental health concerns, dental care and pet health advice. Available nationally to consumers and organizations of any size or industry, DialCare's virtual care solutions are available as standalone products or as part of a bundled offering.

"We're excited to partner with Zelis to further improve and expand access to care," said Becca Bean, senior vice president of DialCare. "As many organizations seek to diversify their benefits offerings to meet evolving consumer demands, DialCare is proud to offer our telehealth product suite through Zelis' growing network of TPAs, brokers and beyond."

DialCare is an affiliate company of Careington International Corporation, a leader in the health and wellness benefits space for more than 45 years. After gaining deep insight and experience delivering virtual care solutions through various telemedicine vendors, Careington launched its own telehealth company — DialCare — in 2017. Since its inception, DialCare has grown significantly and established itself as a key differentiator in the telehealth industry.

"DialCare is proud to partner with an innovative company like Zelis," said Stewart Sweda, CEO of Careington and DialCare. "Our ongoing mission to expand access to affordable, high-quality care is further strengthened as we continue to modernize and broaden the ways in which we serve clients and members across the nation."

"By joining forces, we're accelerating our ability to offer alternative network models that expand access to care—whether that's reaching underserved regions or meeting consumers where they are with more convenient, digitally enabled options. This collaboration brings us one step closer to fulfilling our mission: removing the friction that too often stands between patients and the care they need. Together, we're creating a more seamless, connected experience that lets care flow freely and effectively," said Jay Deady, President, Price Optimization, at Zelis.

For more information on DialCare's suite of products available to organizations and individual consumers, please visit dialcare.com.

About DialCare

DialCare is an innovative industry leader committed to providing affordable access to virtual care to help people improve their overall health and well-being. Across a robust suite of virtual health services, DialCare offers seven comprehensive, high-demand telehealth solutions, including a Physician Access program that provides 24/7/365 access to non-emergency care from a national network of U.S.-based, fully credentialed physicians and virtual primary care for long-term care of chronic conditions with dedicated physicians; a Mental Wellness program that provides virtual counseling and psychiatry with licensed mental health professionals for mental and behavioral healthcare; a Teledentistry program for 24/7/365 access to consultations with licensed dentists via video or phone chat; and a Virtual Vet program that provides 24/7/365 access to guidance and information from licensed veterinary professionals. DialCare is available nationally to consumers and organizations of any size or industry. DialCare's virtual care solutions are available as standalone products or as part of a bundled offering. For more information on DialCare, please visit dialcare.com.

Contact:
Jamie Saunders
DialCare
Senior Vice President of Marketing and Communications
Email: [email protected]
Phone: (833) 640-3425 ext. 2902

SOURCE DialCare