MUMBAI, India, March 14, 2011 /PRNewswire/ -- Diebold India, a wholly-owned subsidiary of Diebold, Incorporated (NYSE: DBD) today announced the signing of a two-year managed services agreement with Axis Bank, India's third-largest private sector bank. Diebold will manage more than 1,100 of the bank's ATMs in India. Axis Bank has more than 1,200 branches and more than 5,500 ATMs across India.
Diebold, as a part of the managed services agreement, will support Axis Bank with services such as ATM incident monitoring, vendor management, cash forecasting and replenishment services, caretaker services, consumables management and site maintenance.
"Today, the ATM industry requires numerous support services to run its operations efficiently," said Naresh Hosangady, vice president and managing director, South Asia, Diebold. "Delivering these services will help us further strengthen our relationships with customers. We are proud to actively partner with Axis and to provide innovative solutions that will significantly enhance the consumer experience."
Diebold managed services is a partnership approach that leverages global best practices, economies of scale, accumulated vendor experience and knowledge. This ensures continuous improvements, operational efficiency and cost reduction for customers.
The managed services agreement adds to the strong relationship that Diebold has had with Axis for the past several years for various services, including ATM upgrades, electronic journal facilities and consumables management.
Diebold's managed services facility in India is equipped with state-of-the-art technology for the remote monitoring of ATMs, content delivery, currency management, cash optimization, electronic journal upload, and transaction processing and security services.
About Diebold India
Diebold India is a wholly-owned subsidiary of Diebold, Incorporated, and is headquartered in Mumbai, India, with an infrastructure supporting more than 780 locations across the country. A leader in managed services for ATMs in India, Diebold provides services 24 hours a day, seven days a week to more than 18,000 ATMs in the country. For more information, visit the company's website at www.dieboldindia.com.
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs approximately 16,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol 'DBD.' For more information, visit the company's website at www.diebold.com.
SOURCE Diebold, Incorporated