Dozuki Launches Forge AI to Power the Future of the Industrial Workforce

Embedded experiences bring AI into everyday workflows, while a dynamic AI Assistant helps people explore deeper questions and improvement opportunities.

MOUNTAIN VIEW, Calif., Sept. 28, 2026 /PRNewswire/ -- Dozuki, a leading Connected Worker Platform for industrial operations, today announced Forge AI, an industrial AI layer that brings intelligence into the flow of work through two complementary experiences: embedded AI for defined tasks and a dynamic AI Assistant for deeper questions and investigation. Together, they help manufacturers capture expertise, build workforce capability, and identify opportunities to improve operations.

Dozuki Forge AI arrives as industrial organizations face critical workforce challenges: experienced employees are leaving, manufacturing work is becoming more complex, and operations are being asked to accomplish more with leaner teams. At the same time, manufacturers are evaluating how artificial intelligence can improve productivity without sacrificing the quality and operational context required in operations.

Dozuki Forge AI addresses that challenge by applying AI to the operational knowledge, workforce skills, and frontline activity already connected through Dozuki.

"Manufacturing doesn't have a shortage of intelligence. The challenge is capturing it, scaling it, and putting it in the hands of the people who need it," said Jerry Dolinsky, CEO of Dozuki. "Forge AI helps companies turn the expertise of their best people into institutional intelligence that can strengthen the entire workforce, even as experienced workers retire and operations become more complex."

Forge AI supports both consistent execution and the investigation needed to improve it. Embedded experiences bring AI into defined workflows, helping teams create guidance, understand procedure changes, and review visible deviations from a standard. The dynamic AI Assistant lets people explore an operational issue through follow-up questions, troubleshooting, and analysis. Both draw on the knowledge and context connected through Dozuki, helping organizations:

• Preserve critical knowledge by transforming documents, video, and frontline expertise into standardized operational content.
• Develop workforce capabilities by creating training, assessments, and insights into workforce readiness and skill gaps.
• Support frontline execution with contextual answers and troubleshooting guidance grounded in approved operational knowledge.
• Accelerate continuous improvement by analyzing frontline activity and operational signals to identify patterns and opportunities.

The launch builds on the Dozuki work of helping manufacturers digitize and operationalize frontline knowledge. Its CreatorPro AI technology, for example, can transform frontline video into structured digital work instructions. The technology has already reduced customer SOP creation time from four hours to less than 10 minutes.

"Generic AI is only as valuable as the knowledge and context behind it," Dolinsky said. "Industrial companies already possess an extraordinary amount of intelligence in their people and operations. Forge AI is designed to make that intelligence accessible, actionable, and scalable."

Forge AI maintains the governance required for industrial environments. Customer information remains isolated within each organization's Dozuki account, existing permissions govern access, and customer data is not used to train shared AI models.

Forge AI is available through Dozuki, learn more at www.dozuki.com/ai.

About Dozuki
Dozuki is a leading Connected Worker Platform for industrial operations, helping manufacturers capture operational knowledge, develop workforce skills, standardize frontline execution and continuously improve. More than 500 companies across over 50 countries use Dozuki to build more capable workforces and more resilient operations. Learn more at www.dozuki.com

Leslie Bloom, [email protected]

SOURCE Dozuki