Dresner Advisory Services Announces 2025 Industry Excellence Awards

Honors Leading Vendors in Landmark Wisdom of Crowds Research 

NASHUA, N.H., Sept. 24, 2025 /PRNewswire/ -- Dresner Advisory Services today named its 2025 Industry Excellence Awards winners, acknowledging vendors who achieved leadership in the company's 2025 Wisdom of Crowds® Business Intelligence (BI), Enterprise Performance Management (EPM), or Enterprise Resource Planning (ERP) Market Studies.

The studies are based on data collected from end users and provide not only a broad assessment of current usage, key drivers, technology priorities, and intentions, but a comprehensive industry section that assesses solutions and technology suppliers. Industry Excellence winners have achieved leadership status in two industry-rating models driven by Dresner's trademark 33-measure system.

The Customer Experience model considers the real-world experience of customers as they regularly work with a vendor's technology solution, plotting various customer touch points against sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor's relationship with customers, plotting perceived value for price paid against a calculated "confidence" score.  "Our research provides a clear, market-based perspective of current priorities, deployment trends, and future intentions in these key markets," said Howard Dresner, founder and chief research officer at Dresner Advisory. "The reports contain an unbiased assessment of industry suppliers, with vendors rated solely on the input of end users. We congratulate the 2025 Industry Excellence winners on receiving top marks from their customers in this year's studies."

The 2025 Industry Excellence Awards go to 15 vendors across 4 categories:

Overall Leaders

Overall Leader awards recognize vendors who demonstrate excellence across all categories of measurement: product/technology, sales and service, value, and confidence.

Overall Leaders for BI: Alteryx; Domo; insightsoftware; Qrvey; Tableau, a Salesforce Company; and Zoho.

Overall Leaders for EPM: Pigment, Planful, ProphixÒ, Vena, and Wolters Kluwer (CCH Tagetik).

Overall Leader for ERP: Sage

Customer Experience and Technology Leaders

Customer Experience Leaders are vendors who demonstrate high levels of sales and service and product/technology. Technology Leaders are vendors with strong product offerings. 

ibi is a Customer Experience Leader for BI.

Lumel and Unit4 are Customer Experience Leaders for EPM.

Trust Leaders

Trust Leaders are vendors whose customers reported a solid perceived confidence.

insightsoftware and Unit4 are Trust Leaders for EPM.

Best in Class

The Market Studies use 33 measures to rate vendor performance. A "best in class" designation highlights vendors that exceed all others for a particular measure. Vendors who are best in class for one or more measures include:

BI: Alteryx, Domo, ibi, insightsoftware, Qrvey, and Zoho.

EPM: Lumel, Pigment, Planful, Prophix, Unit4, Vena, and Woltes Kluwer (CCH Tagetik).

Value/Total Cost of Ownership (TCO)

In addition, vendors are ranked in a Value/TCO Model which represents user opinions related to the perceived value for price paid and TCO.

Vendors with a perceived high value and low TCO are:

BI: Alteryx, Domo, ibi, insightsoftware, Qrvey, Tableau, and Salesforce.

EPM: Lumel, Pigment, Planful, Prophix, Unit4, Vena, and Wolters Kluwer (CCH Tagetik).

ERP: Sage

Wisdom of Crowds® research is based on data collected on usage and deployment trends, products, and vendors. Users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market.  For more information visit www.dresneradvisory.com.

About Dresner Advisory Services 
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for AI, Analytical Data infrastructure, Analytics and Business Intelligence (BI), Performance Management, ERP, and related areas.

Contact:
Danielle Guinebertiere
Dresner Advisory Services
978 254 5587
[email protected]

SOURCE Dresner Advisory Services