AUSTIN, Texas, Dec. 3, 2015 /PRNewswire/ -- e-MDs, a leading provider of ambulatory electronic medical record (EMR), practice management (PM) software, revenue cycle management (RCM) services, and credentialing solutions today announced that its clients have achieved a high level of success transitioning to the ICD-10 codeset. One month after the mandated October 1, 2015 ICD-9 to ICD-10 transition date, e-MD clients were submitting claims using the ICD-10 format at almost a five percent higher rate than the industry average and were receiving almost 15 percent fewer rejected claims.
"You did a fabulous job on making the ICD-10 conversion easy," said David Berg, MD of Redirect Health. "Hopefully the payers and government have done their jobs as well as you did."
In advance of the transition to the ICD-10 codeset, e-MDs committed major resources to ensure its systems and customers were ready. Preparations included thorough testing of all relevant processes and provisioning customers with 24x7 access to a comprehensive ICD-10 resource center that included tips, tricks, recorded training, and guidance documents.
Because e-MDs is committed to serving the physician community as a whole, the company also made its ICD-10 Search "Survival Kit" available at no charge to non-customers, saving providers hundreds, if not thousands of dollars. The kit enables providers to rapidly find the right ICD-10 code and also suggests secondary codes needed for more specific reporting, thus improving the rate of accepted claims.
"We could not be more pleased by the success of our customers in their transition to ICD-10," said Patrick Hall, Executive Vice President at e-MDs. "e-MDs conducted a dedicated customer outreach effort under which we contacted every single customer to do readiness assessments and to ensure customers were aware of resources we provided prior to the transition. This proved to be very effective. We are proud of our clients' hard work and happy to know that they are exceeding industry averages for ICD-10 submission rates and also experiencing lower rejection rates. We are also proud of our team members who put in a lot of hard work that helped to fulfil our ongoing goal of being a partner with our customers and to help them meet industry challenges."
e-MDs is a leading provider of integrated electronic health records, practice management software, revenue cycle services, and credentialing solutions for physician practices and enterprises. Founded by physicians, the company is an industry leader for usable, connected software that enables physician productivity and a superior clinical experience. e-MDs software has received top rankings in physician and industry surveys including those conducted by the American Academy of Family Physicians' Family Practice Management, AmericanEHR™ Partners, MedScape®, and Black Book®. e-MDs has a proven track record of positioning clients for success as demonstrated by Meaningful Use attainment in 2011, 2012, 2013 and 2014. According to data provided by CMS, e-MDs clients are attesting in the top proportion of all major vendors. For more information, please visit http://www.e-mds.com, http://facebook.e-mds.com and https://twitter.com/emds.