READING, Mass., Feb. 15, 2018 /PRNewswire/ -- Eliassen Group, a leading strategic consulting and talent solutions firm, announced today that they have won both Inavero's Best of Staffing® Client Award for providing superior service to clients, as well as Inavero's Best of Staffing® Talent Award for delivering exceptional service to job seekers.
Presented in partnership with CareerBuilder, Inavero's Best of Staffing Client winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are 2.3 times more likely to be completely satisfied with the services provided compared to those working with non-winning talent solutions companies. Eliassen Group received satisfaction scores of 9 or 10 out of 10 from 77% of their clients, significantly higher than the industry's average of 32%. Less than 2% of all staffing agencies in the U.S. and Canada have earned the Best of Staffing Award for service excellence.
Additionally, Inavero's Best of Staffing Talent winners have proven to lead the industry in service quality based entirely on ratings provided by the permanent and temporary employees they've helped find jobs. On average, job seekers who work with winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those placed by non-winning talent solutions firms. Eliassen Group received satisfaction scores of 9 or 10 out of 10 from 80% of their placed job candidates, significantly higher than the industry's average of 45%.
"We're thrilled to be recognized as one of Inavero's Best of Staffing companies for 2018 and we're extremely proud of our World-Class Net Promoter Score that is clearly tied to these results," said Mike McBrierty, executive vice president of Eliassen Group. "By engaging with our clients and consultants on a daily basis, we're committed to providing them with the best possible experiences that foster trusted, long-standing relationships and support our purpose of positively impacting their lives."
"With a tight labor market and growing economy, finding the right recruiting partners is critical to success," said Inavero's CEO Eric Gregg. "Best of Staffing winners prove they can provide consistently remarkable service to their clients and job candidates, and I couldn't be more proud to feature them on BestofStaffing.com."
About Eliassen Group
Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.
The Inavero team administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, Inavero is proud to serve as the American Staffing Association's exclusive service quality partner.
About Best of Staffing
Inavero's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.
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SOURCE Eliassen Group