Epic MyChart Bedside TV Now Runs Natively on hellocare.ai Devices, Available in Epic Toolbox
CLEARWATER, Fla., July 21, 2025 /PRNewswire/ -- hellocare.ai, the leading AI-assisted virtual care delivery and patient engagement platform transforming hospital operations and care models, today announced its integration with Epic MyChart Bedside TV and official listing in Epic Toolbox under the Bedside TV Hardware category. Health systems using Epic can now seamlessly enable hellocare.ai's smart hospital experience directly through MyChart Bedside TV—running natively on the hellocare.ai device, which is compatible with any standard hospital TV and requires no additional hardware.
"This listing in Epic Toolbox reinforces our commitment to interoperability and improving the inpatient experience through Epic MyChart Bedside TV by leveraging health systems' existing Epic infrastructure and investments," said Labinot Bytyqi, Founder and CEO of hellocare.ai. "We're excited to bring Epic MyChart Bedside TV engagement to more hospitals, enabling scalable and patient-centered care."
Key Highlights of the Integration:
- Epic's MyChart Bedside TV runs directly on the hellocare.ai device with no additional login or hardware required
- Patients can view their medical records and communicate with care teams—all from the comfort of their bed
- Supports virtual visits between patients and their care teams via the same device
- Compatible with any hospital TV using the all-in-one hellocare.ai device
- Plug-and-play integration with various pillow speaker systems for intuitive control of the MyChart Bedside experience
- Supports Live TV through both IPTV and Coax cable
- Streamlines implementation of Epic MyChart Bedside TV and reduces operational complexity
- Utilizes the same hellocare.ai device for Epic CAL and ECAL workflows, virtual nursing, patient monitoring, and other smart room functions
- Cloud-based device management for app updates and centralized configuration
Explore the full listing in Epic Toolbox: hellocare.ai MyChart Bedside TV on Epic Showroom
A New Standard for Virtual Care and Patient Engagement
hellocare.ai is the only purpose-built platform on the market with a fully in-house technology stack—spanning hardware, software, AI, and seamless EHR integration. This end-to-end approach delivers unmatched speed, customization, and continuous innovation. Paired with AI and hybrid care team models, hellocare.ai enables health systems to scale care rapidly, deliver high-quality services from anywhere, and offer a truly patient-centric experience—all through one unified platform.
In addition to MyChart Bedside TV, hellocare.ai also supports Epic CAL (Context-Aware Link) and ECAL (Embedded Context-Aware Link) integrations—allowing for secure, context-driven launches from Epic Hyperspace, Haiku, and Rover. These integrations are showcased in hellocare.ai's Virtual Care Connector listing in Connection Hub on Epic Showroom.
Already deployed across 70+ health systems, hellocare.ai empowers hospitals to deliver AI-assisted Virtual Nursing, Virtual Sitting, Patient Engagement, Ambient Documentation, Digital Whiteboards, Digital Room Entry Sign, Hospital-at-Home, and Remote Patient Monitoring—within a deeply integrated, enterprise-grade solution.
About hellocare.ai
hellocare.ai is a leading provider of AI-assisted virtual care solutions. Headquartered in Clearwater, FL, the company supports over 70 health systems across the U.S. and is rapidly expanding globally. Its all-in-one platform improves outcomes, enhances clinical efficiency, and reduces staff burnout—seamlessly embedding into existing EHRs and workflows. Learn more at https://hellocare.ai
Epic, Haiku, Hyperspace, MyChart, and Rover are registered trademarks of Epic Systems Corporation.
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