WASHINGTON, May 1, 2020 /PRNewswire/ -- https://www.cpsc.gov/Recalls/2020/epson-recalls-power-adapters-sold-with-epson-scanners-due-to-burn-and-fire-hazards
Name of Product: Power adapters sold with Epson scanners
Hazard: The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click "Support" for more information.
Units: About 314,000 (In addition, 25,000 in Canada)
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adaptor.
Incidents/Injuries: Epson is aware of 15 incidents worldwide of the adaptor melting or catching fire, resulting in property damage. No injuries have been reported.
Sold At: Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
Importer: Epson America Inc., of Long Beach, Calif.
Manufactured in: China (Adapter), Indonesia (Scanner)
Note: Health Canada's press release is available at: https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72345r-eng.php
This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
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Recall Number: 20-116
SOURCE U.S. Consumer Product Safety Commission