eSmartTax.com Now Offers Free Online Chat Option to Every eSmart Customer
Customer Support at eSmart Tax answers direct questions about the online tax filing process.
VIRGINA BEACH, Va., Dec. 14, 2011 /PRNewswire/ -- In time for the upcoming 2012 tax season, eSmartTax.com is now offering a free online chat option to all eSmart Tax customers, giving customers the ability to speak directly with customer support. This is the first time eSmartTax.com has offered live customer support at no charge for all products.
"The free tax online chat option that we're rolling out to all eSmart Tax customers in 2012 is a more personal way for our support team to connect individually with our current and prospective customers," says eSmart Tax marketing director Paul Walters. "We want to make sure online tax filers get their questions answered quickly and efficiently while using eSmart Tax."
With eSmart Tax's new online tax web platform, there is no software to download and the process is straight-forward and secure. In the past, basic online users paid $4.95 per chat session, which makes this free chat feature even more attractive to customers.
The online division of Liberty Tax Service, eSmart Tax was voted "Best Personal Finance Software and Tax Software" in the About.com Reader's Choice Awards in 2011. eSmart Tax was praised for its easy-to-use software and technical support, edging out other big name competitors, including TurboTax and H&R Block At Home.
"eSmart Tax is the best solution for the anxiety often associated with the tax season, which gives free Virginia online tax returns to any resident of Virginia if they meet the criteria." says Walters. "Whether the online tax filer is young or old or the return is complex or simple, we have a service for everyone."
eSmart Tax is affiliated with Liberty Tax Service, which has more than 4,000 offices nationwide, giving customers the satisfaction of knowing they are backed by a trusted corporation with a national presence.
About eSmart Tax
eSmart Tax is backed by the tax experts at Liberty Tax Service and its network of over 23,000 tax preparers and more than 4,000 offices nationwide. Liberty Tax is a trusted leader in the tax preparation industry for more than 10 years, so e-tax filers can rest assured their tax returns are in good hands. www.eSmartTax.com
SOURCE eSmart Tax
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