Faye Expands AI Consulting Services Across Claude, Fin, ElevenLabs, and Leading CRM and CX Platforms

From AI strategy consulting to implementation and managed services, Faye helps mid-market and enterprise organizations put AI to work inside the systems they already run.

CALABASAS, Calif., September 29, 2026 /PRNewswire/ -- Faye, a global leader in software strategy, AI deployment, integration, and ongoing management for mid-market and enterprise organizations, today announced the continued expansion of its AI consulting services. Faye now supports clients across the full AI lifecycle, from AI strategy consulting and AI implementation services to AI managed services, on platforms including Claude, Fin, ElevenLabs, Airia, and the CRM and CX systems at the center of their business.

Adoption has outpaced execution for many organizations. According to RSM's 2025 survey, 92% of middle-market companies using generative AI hit problems in the rollout. Faye's AI consulting services are built to close that gap by pairing the right platform with the strategy, governance, integration, and change management work that determines whether AI delivers lasting results.

Faye's expanded AI practice includes:

• Claude: Faye's Claude Implementation Services give organizations a structured path from strategy to governed rollout to ongoing optimization on Claude, seamlessly connecting Claude to the systems businesses are already on. Faye is registered in the Claude Partner Network, and its team includes Claude Certified Architects.
• Fin: Named Intercom's Services Partner of the Year in February 2026, Faye deploys Fin, Intercom's AI agent for customer service, and integrates it with clients' CRM and ERP systems for a unified view of every interaction.
• ElevenLabs: Through its partnership with ElevenLabs, the AI voice platform, Faye helps organizations bring voice AI into the client experience.
• Airia: Through its strategic partnership with Airia, announced in March 2026, Faye builds custom AI agents with enterprise-grade controls such as AI firewalls and data loss prevention, and connects those agents to business systems through the Model Context Protocol (MCP).
• CRM and CX platforms: Faye brings AI capabilities, automation, and integrations to Salesforce, HubSpot, SugarAI, Zendesk, and Freshworks, so AI works with the data and workflows clients already depend on.

Across its partner ecosystem of Salesforce, HubSpot, SugarAI, Fin, Zendesk, Freshworks, and Claude, Faye engagements follow a consistent path. AI strategy consulting, including one-day AI Strategy Workshops and Fractional AI Strategist support, turns open questions into a ranked list of opportunities and a working roadmap. AI implementation services deliver governed rollouts, system integrations, and hands-on training in weeks rather than quarters. After go-live, AI managed services through Axia, Faye's managed service offering, keep AI tools improving with dedicated coaching, monthly development hours, and success plans reviewed against each client's goals.

"AI has moved past the pilot phase and into the part where it actually has to work, and that is where most organizations get stuck. Our of our core values has been to take care of our clients, and right now that means doing the hard work of making AI useful inside the systems our clients already run, whether that is Claude, Fin, Airia, or the CRM at the center of their business. We move fast, but we never hand over a license and walk away. We stay until the results are there," said David Faye, CEO of Faye.

About Faye

Faye is a global leader in software strategy, AI deployment, integration, and ongoing management for mid-market and enterprise organizations. A ten-time Inc. 5000 award winner and the Intercom 2026 Services Partner of the Year, Faye serves as a trusted advisor in CRM, CX, and AI, across platforms including Fin, Salesforce, HubSpot, SugarAI, Zendesk, Freshworks, and Claude, earning recognition from clients and partners for its deep expertise and results-driven approach.

Faye goes beyond solving technology challenges, focusing on unlocking the full potential of software to drive long-term success. Through an innovative, all-inclusive, and cost-effective approach, the company helps organizations select, deploy, integrate, and optimize sales, service, and marketing solutions that not only meet business needs but also fuel growth. Backed by proven expertise, elite partnerships, and a suite of proprietary products, Faye delivers seamless, scalable, and results-driven solutions. Its award-winning model ensures adaptability and excellence.

Axia, Faye's innovative managed service offering, redefines traditional managed services by bundling Faye's extensive capabilities and expertise into a single, fixed-rate subscription. It empowers organizations with continuous platform optimization and improvement, moving beyond basic issue resolution to deliver transformative solutions. Axia encompasses comprehensive services including strategic planning, configuration, AI, deployment, user adoption, ongoing training, and dedicated software and support. This ensures cost predictability, expert access, scalability, and enhanced efficiency across multiple applications, allowing businesses to focus on core objectives while Faye manages their software ecosystem.

Simply put, Faye makes the world's best software even better.

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