Feel Europe Chooses Prodware and its CRM Offer FocusLive PSA, for the Management of its Services

Mar 18, 2011, 03:00 ET from Prodware

PARIS, March 18, 2011 /PRNewswire-FirstCall/ -- Prodware, a vendor and hoster of ERP and CRM solutions for businesses, has been selected by Feel Europe Group to implement its industry solution dedicated to CRM: FocusLive PSA (Professional Services Automation). Based on the Microsoft platform, FocusLive PSA will optimize Feel Europe customer relationship management and its services.

Feel Europe, an expert in information systems management, structures its activities around four core businesses: consulting, technology, infrastructure and training. This strategic organization aims at better meet customer's needs by matching them the appropriate consultant for the mission.

"As we've just finalized the acquisition of Team Partners Group, we wanted to integrate the right tool to improve the monitoring of our very strong growth on the large accounts segment, namely in the bank and insurance industry, where our expertise is particularly recognized. FocusLive PSA is a transverse tool created to optimize our human resources while ensuring the best delivery to our customers through its integrated service and technical support management," says Gilles Sitbon, President of Feel Europe.

"We are proud of the trust granted by Feel Europe, an expert in IT solutions. Our FocusLive PSA offer is a revolution in the field of professional services, by providing our customers with the cutting-edge solution for full integration of the information system. Our unique expertise on the Microsoft platform allows us to deliver a natively integrated industry solution combined with personal productivity tools and extensive collaboration. The solution is fully integrated with the telecommunications systems", says Philippe Bouaziz.

About Prodware

Founded in 1989, Prodware (http://www.prodware.fr) creates, integrates and hosts IT solutions for businesses. Prodware acts in a sector where success requires a combination of strong IT expertise and industry know-how.

PRODWARE serves more than 17 500 active clients, and is the key actor and partner for the installation and management of global IT solutions and applications. Present in 10 countries and through strong strategic alliances the Group supports companies in their international expansion.

As a corporate responsible company, Prodware assists its customers in their progress towards achieving sustainable development with its GreenITude offering of services. (http://www.greenitude.fr)

            ALTERNEXT - ISIN FR0010313486 - ALPRO - FTSE 972 Services

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               company, Prodware has joined the Global Compact

About Feel Europe

Created in September 2000, Feel Europe Group ( http://www.feeleurope.com) is an Information Systems consulting firm working with large accounts in the Banking, Finance, Insurance, Pension and Services sectors. The group counts more than 1 000 collaborators and closed 2010 exercise, with a turnover of 50 million euros.

Since its creation, Feel Europe missions its consultants on high added value projects.

Feel Europe is a player in 4 four areas of expertise: business consulting, technology (BI and NTIC), infrastructure for audit, and training with a life-long learning dedicated center.

    Feel Europe recently announced the opening of offices in Bordeaux,
Toulouse and Luxembourg.

    Contacts :

    Franck Sadia
    Responsable communication
    T : +33-(0)979-99-90-68

    Angelique Bizouarn
    T : +33-(0)1-53-66-33-73

SOURCE Prodware