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Fiberlink Named a Leader in Gartner's Mobile Device Management Magic Quadrant for the Second Consecutive Year

Customer-first culture, ease of implementation, and platform scalability drive massive business growth


News provided by

Fiberlink

Jun 06, 2013, 09:29 ET

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PHILADELPHIA, June 6, 2013 /PRNewswire/ -- Gartner, Inc. has positioned Fiberlink in the Leaders quadrant of the 2013 Mobile Device Management Software report.[1] Gartner's report includes an assessment of MaaS360, a comprehensive platform for enabling and securing mobile applications, documents, and devices. For the second consecutive year, Fiberlink has been recognized by its customers and Gartner as a magic quadrant leader based on its customer experiences, its execution of cloud-based enterprise mobility management (EMM), and the completeness of its vision in both market understanding and innovation.

MaaS360 addresses the broadest range of enterprise mobility needs, supporting everything from multinational corporations to smaller departmental use cases for both corporate and employee-owned (BYOD) devices. With multi-platform support, self-service enrollment, customized over-the-air configuration, and automated policy enforcement, MaaS360 makes managing mobile simple for IT. It also supports containerization, enterprise app stores and mobile content management, enabling secure access to corporate information without compromising data security or employee privacy. Through a cloud-centric delivery model, MaaS360 deploys fast and updates automatically to help customers get started or take the next step in their journey through the mobile age.

"Ease of use, continuity, and cost are important considerations for organizations when implementing a mobile strategy," said Christopher Clark, president at Fiberlink. "We believe our position as a Leader once again is true validation that our business model and product allow us to provide the best experience for both IT and employees. Our entire company is built to earn customers' trust quickly and retain that trust by continually offering new ways to generate greater value from MaaS360."

Fiberlink's customer-first culture ensures success through personal assistance, best practice advice, ongoing education and the creation of an active user community. This culture results in deeper connections with customers, earning Fiberlink a reputation for providing outstanding service. Fiberlink has consistently received positive feedback from clients—in its most recent customer satisfaction survey, 98% of respondents reported that the staff at Fiberlink is very responsive to their needs.

Adoption of MaaS360 continues to surge as businesses look for new ways to accelerate deployment, eliminate risk and reduce the cost of managing their mobile workforce. MaaS360 is the only solution in the market delivering the fastest time to trust with the reputation to give customers confidence in the areas that matter most:

  • Personalized support throughout the entire customer lifecycle
  • Rapid deployments with smooth and efficient installations
  • Seamless integration with enterprise systems and cloud services
  • Effortless scalability for mass deployments of devices and applications
  • Competitive, flexible pricing options tailored to a variety of customer needs
  • Proven approach to security with FISMA and SOC-2 Type II certifications

The full report can be viewed at maas360.com.

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About MaaS360

MaaS360 by Fiberlink is the trusted enterprise mobility management solution to more than 4,500 customers worldwide -- from Fortune 500 companies to small businesses. We make working in the mobile era simple and safe by delivering comprehensive security and management for applications, documents, email, and devices.  Instantly accessible from the web, MaaS360 is easy to use and maintain, and provides the flexibility organizations need to fully embrace mobility in every aspect of their businesses. Backed by the most responsive support in the industry, we put our customers first by providing them with the best user experience for IT and employees. To learn more go to www.maas360.com.

© 2013 MaaS360 and the MaaS360 logo are trademarks of Fiberlink Communications and may be registered in certain jurisdictions. All other brand names are trademarks of their respective partners.

[1] Gartner "Magic Quadrant for Mobile Device Management Software" by Phillip Redman, John Girard, Terry Cosgrove, Monica Basso May 23th 2013.

SOURCE Fiberlink

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