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Fidelis Care brinda apoyo a los miembros para ayudar a abordar los factores sociales determinantes de las necesidades sanitarias
  • USA - English
  • USA - English

Fidelis Care Earns NCQA Health Plan Accreditation

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Fidelis Care

Aug 07, 2023, 09:15 ET

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Más de 75,000 miembros se han conectado a servicios y recursos en comunidades locales desde el inicio del programa

LONG ISLAND CITY, N.Y., 7 de agosto de 2023 /PRNewswire-HISPANIC PR WIRE/ -- Como parte de la misión de Fidelis Care de transformar la salud de comunidades locales, el plan de salud en todo el estado ha conectado a más de 75,000 miembros en todo Nueva York con servicios que abordan sus necesidades relacionadas con los factores sociales determinantes de la salud (SDoH, por sus siglas en inglés).

El novedoso programa de evaluación de SDoH de Fidelis Care se lanzó hace dos años como una iniciativa de equidad en la salud comunitaria para abordar las condiciones en el entorno donde las personas nacen, viven, trabajan y juegan que afecta a su salud, bienestar y calidad de vida. Los SDoH pueden determinar una gran variedad de riesgos y consecuencias sobre la salud, particularmente entre las poblaciones vulnerables y en zonas de pocos recursos.

El programa de evaluación permite que los representantes de Fidelis Care capacitados puedan valorar las necesidades inmediatas de las personas y los desafíos relacionados con los SDoH por medio de unas cuantas preguntas que abarcan aspectos como el acceso al transporte, la alimentación y la vivienda segura y protegida. Hasta la fecha, han participado más de 450,000 miembros de Fidelis Care.

Cerca del 33 % de los miembros que participaron en el programa de evaluación reconocieron que la vivienda segura y protegida es un área de necesidad y se conectaron con organismos de la comunidad y recursos locales. La inseguridad alimentaria (26 %) y el acceso al transporte (21 %) fueron las otras necesidades principales mencionadas por los miembros. Para abordar dichas necesidades, se refirió a los miembros a bancos de alimentos, programas de entrega de comidas y otros recursos locales.

Ha habido varios resultados positivos relacionados con la evaluación de SDoH. Por ejemplo, a los miembros que necesitaban ayuda con los alimentos y la vivienda se los refirió a organismos como SNAP, Catholic Charities y bancos de alimentos locales. Otros miembros fueron referidos a programas de la comunidad, como ayuda para la vivienda y la calefacción, ayuda para el empleo, apoyo para la salud mental y recursos de transporte. Fidelis Care tiene información especial que se centra en los SDoH en su sitio web en fideliscare.org/SDoH.

"Fidelis Care entiende que los factores sociales determinantes de la salud tienen un gran impacto en la salud y bienestar de nuestros miembros, especialmente en aquellos que viven en comunidades marginadas", dijo Vincent Marchello, MD, Director Médico. "Nuestro personal es culto, dedicado y compasivo, y conecta a los miembros con organizaciones que pueden ayudarles a abordar sus necesidades más urgentes. Estas colaboraciones y los servicios que proporcionan pueden hacer una diferencia significativa en las vidas de nuestros miembros y en las comunidades a las cuales asistimos". 

Acerca de Fidelis Care
Fidelis Care es un plan de salud impulsado por una misión que ofrece cobertura asequible y de calidad para niños y adultos de todas las edades y en todas las etapas de la vida. Con más de 2.5 millones de miembros en todo el estado, Fidelis Care cree que todos los neoyorquinos deberían tener acceso a un seguro médico asequible y de calidad. Síganos en LinkedIn como linkedin.com/company/fidelis-care, en Twitter como @fideliscare, en Instagram como @fideliscare, y en Facebook como facebook.com/fideliscare. Para obtener más información, llame a Fidelis Care al 1-888-FIDELIS (1-888-343-3547) o visite fideliscare.org.

Contacto: [email protected]

Logotipo: https://mma.prnewswire.com/media/625950/Fidelis_Care_Logo.jpg

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