Fifth Third Processing Solutions Signs Four Hawaii Credit Unions

Oct 27, 2010, 13:44 ET from Fifth Third Processing Solutions

CINCINNATI, Oct. 27 /PRNewswire/ -- Fifth Third Processing Solutions is pleased to announce that four financial institutions in Hawaii have signed contracts for ATM and debit card processing, fraud protection, debit marketing, card production, and debit portfolio management.

Hawaiian Tel Federal Credit Union (HiTel FCU), located on Oahu, Hawaii, was chartered in 1936 when 65 employees of Mutual Telephone Company decided to establish a credit union with the mission of providing quality products with outstanding member service.  Today, with more than $475 million in assets, five locations, and over 49,000 members, HiTel FCU is the fourth largest credit union in Hawaii.  Guided by their mission statement, "We are people helping people make their dreams come true," membership is open to Oahu's community and their families.  Learn more at

"Fifth Third Processing Solutions has a solid reputation in the EFT industry and Hawaii credit unions are realizing how they can enhance their member service and bottom line by switching to Fifth Third Processing Solutions," commented Norman Okimoto, President HiTel FCU.  "We converted to Fifth Third Processing Solutions during the summer and it went well. It has been a pleasure working with the Fifth Third Processing Solutions team.  They are extremely knowledgeable and very responsive to our questions and needs.  The cost savings we are now realizing have been most welcome given these challenging times."

"Neighbors helping Neighbors," is the motto of Windward Community Federal Credit Union headquartered in Kailua, Hawaii.  With more than $67 million in assets, and three locations, membership in Windward Community FCU is open to all people who live, work, worship or go to school in the community.  Since being founded in 1953, Windward's primary goal has always been to provide members with the products and services they need in the most affordable way in a warm, friendly and professional manner.  Learn more at

"It was clear to us that Fifth Third Processing Solutions is focused on continuous development of technology to benefit the credit union market," stated Fred Perry, President and CEO, Windward Community Federal Credit Union.  "We are very pleased about working with their talented team."

The Queen's Federal Credit Union was chartered in 1944 by seven employees of what was formerly called, The Queen's Hospital in Honolulu, Hawaii.  Today, with assets totaling over $41 million, the credit union provides loans and other financial services to their 4,900+ members who are employees and family or household members in the Healthcare industry throughout the State of Hawaii.   Learn more at

"We chose to enlist the services of Fifth Third Processing Solutions because of their local reputation," said Edwina Suzuki, President and CEO, The Queen's Federal Credit Union.  "They have developed a significant presence in the Hawaii credit union market and they offer the products and services we need to serve our members."

Garden Island Federal Credit Union, located in Lihue, Hawaii, was founded in 1938 under the sponsorship of The Lihue (Sugar) Plantation Company.  With a mission to provide members with the best assistance and services to meet their financial needs, Garden Island's membership is open to all residents of the island.  Today their assets total more than $70 million.  Learn more at

"The decision to choose Fifth Third Processing Solutions was easy for our credit union," said Keith Uyeno, President, Garden Island Federal Credit Union.  "We were impressed with their state of the art products, cost effective fee structure, and terrific customer service."

"We are excited these four credit unions selected us as their preferred processing partner," stated Royal Cole, President, Financial Institution Services, Fifth Third Processing Solutions.  "Our team is committed to exceeding the expectations of our clients. Fifth Third Processing Solutions has the people, technology, and resources to fully support all of our valued clients and strengthen their competitive position in the industry for long-term success."  

Fifth Third Processing Solutions, LLC delivers innovative payment transaction processing and acceptance solutions to create and support complex payment strategies for merchants, businesses, and financial institutions around the world. A pioneer in card payment acceptance in the early 1970s, Fifth Third Processing Solutions is headquartered in Cincinnati, Ohio and is a joint venture with Advent International and Fifth Third Bank, a subsidiary of Fifth Third Bancorp (FITB).

As a premier full service payment solutions provider, the Company provides servicing solutions and product engineering for financial institutions’ and retailers’ credit card, debit card, merchant and private label programs processing over 33.3 billion ATM and point of sale transactions and over $315.5 billion in debit and credit card sales volume annually. The Company supports over 180,000 merchant and financial institution locations and 11,000 ATMs in 44 states and 11 countries. According to the Nilson Report (March 2010), the Company is the third largest U.S. merchant transaction acquirer. Learn more at

SOURCE Fifth Third Processing Solutions