Global self-service kiosk market to grow at a CAGR of 10.16% during the period 2018-2022.
The report has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
One trend in the market is use of self-service kiosk for omnichannel retailing. Omnichannel retailing consists of brick and mortar stores, mobile apps, e-commerce sites, and retail kiosks, to provide an integrated and efficient shopping experience. Self-service retail kiosks enable the consumers to directly interact with the online retailers' website, integrated with the inventory data of the brick and mortar stores.
According to the report, one driver in the market is improved customer reach. Self-service kiosks expand the geographical reach of several businesses without establishing a brick and mortar outlet. The advantages offered such as minimal investment and reduced costs on labor, stock keeping, and store construction, attract organizations to implement and set up more self-service kiosks.
Further, the report states that one challenge in the market is high capital investments hindering adoption. The high initial cost involved in the procurement of customized hardware and software for self-service kiosks is a significant challenge for vendors. The hardware used in these kiosks is outsourced from different manufacturers, while the software is developed by a third-party vendor based on the business requirements of the retailer.
PART 05: MARKET SIZING Market definition Market sizing 2017 Market size and forecast 2017-2022
PART 06: FIVE FORCES ANALYSIS Bargaining power of buyers Bargaining power of suppliers Threat of new entrants Threat of substitutes Threat of rivalry Market condition
PART 07: CUSTOMER LANDSCAPE
PART 08: MARKET SEGMENTATION BY END-USER Segmentation by end-user Comparison by end-user Retail industry - Market size and forecast 2017-2022 Entertainment industry - Market size and forecast 2017-2022 Travel industry - Market size and forecast 2017-2022 Financial services industry - Market size and forecast 2017-2022 Healthcare industry - Market size and forecast 2017-2022 Others - Market size and forecast 2017-2022 Market opportunity by end-user
PART 09: REGIONAL LANDSCAPE Geographical segmentation Regional comparison Americas - Market size and forecast 2017-2022 EMEA - Market size and forecast 2017-2022 APAC - Market size and forecast 2017-2022 Key leading countries US UK Germany France Japan Market opportunity
PART 10: DECISION FRAMEWORK
PART 11: DRIVERS AND CHALLENGES Market drivers Market challenges
PART 12: MARKET TRENDS Development of interactive self-service kiosks for physically challenged individuals Using self-service kiosk for omnichannel retailing Rising demand for customized self-service kiosks Increasing adoption of high-resolution displays Increasing use of contactless payments through smartphones
PART 13: VENDOR LANDSCAPE Overview Landscape disruption Competitive scenario
PART 14: VENDOR ANALYSIS Vendors covered Vendor classification Market positioning of vendors Diebold Nixdorf Embross KIOSK Information Systems NCR SLABB