SHENZHEN, China, June 15, 2016 /PRNewswire/ -- The niche of wholesale providers in fashion is ever growing and continues to become saturated. Globalegrow has still defied the odds and has become a big player in wholesale fashion. The key to Globalegrow's success is simple, they put customer satisfaction first. By doing extensive research on fashion trends, picking the best materials, and always willing to listen to customer feedback. Globalegrow has been able to supply the best products through different websites, such as sammydress.com, rosegal.com and zaful.com, with different perfect products. More than 47% customers who have consumer experience on these websites always come back looking for more.
Listening to customer feedback and questions has become a huge focus for Globalegrow and the company has begun to heavily invest in customer care centers. Having more staff at hand means that Globalegrow can have people available 24 hours a day, seven days a week to serve the customers. With the customer base growing and more comments and questions coming, Globalegrow will continue to hire the best staff to make sure satisfaction is always met.
Customer service representatives working for Globalegrow are not just highly dedicated to helping customers, they are also highly trained. Globalegrow has an extensive training program to make sure each new representative is able to work independently at company expectations. New employees are assigned a tenured customer service representative to act as their mentor. They will watch live calls by the companies best and then take calls themselves. Once employees are tenured and experienced they will still have their skills sharpened. Mandatory monthly workshops take place at all call centers and employees go through exercises to help maintain the training they have received. Weekly coaching is also given to any employee needing extra help. All of this work has leaves customers are extremely happy with the service they receive.
Globalegrow is committed to making sure satisfaction is met even after transactions are completed. Globalegrow prides itself in having quality products, however errors can occur and Globalegrow is always ready to listen. No matter what time of day it is, if a customer has an issue with a product they can get in touch with Globalegrow for quick resolution. Customer support is often met immediately and at the most within 24 hours. Globalegrow has a simple return policy, tell them the issue and they will give you a resolution option immediately! You can just visit their website such as Sammydress, Rosegal or Zaful for a firsthand shopping experience.
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