Incentive Solutions: Employee Recognition and Winning the War for Talent

Oct 12, 2010, 12:50 ET from Incentive Solutions

ATLANTA, Oct. 12 /PRNewswire/ -- Incentive Solutions ( - The extended downturn in the US economy has driven job satisfaction down to the lowest levels in more than 2 decades. Struggling businesses have been pressured to cut back on staff and benefits, leaving the workers that have survived feeling overworked and undervalued. What's worse, when the economy turns around, Human Resource analysts are predicting an exodus of talent as unhappy workers move on to new opportunities.

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To fend off a potential mass defection of valuable employees, businesses should begin taking measures to increase employee engagement and prevent burnout. Creating a company culture of employee recognition is highly recommended, but the effort must consist of more than pats-on-the-back, award certificates and service award pins. Employee recognition programs that reward for a broad range of desired behaviors (such as: being a team player, finding cost savings, representing company core values, etc.) can do wonders for morale and engagement, both of which typically boost job satisfaction scores and retention rates.

Implementing a successful company-wide recognition program can seem challenging, but there are service providers and technologies that simplify the task. One such company is Incentive Solutions, an incentive and reward program specialist that delivers online employee recognition programs through their RewardTrax® technology platform. In RewardTrax programs, managers award employees with points for high performance and positive behaviors; employees redeem their points for merchandise, travel, tickets to live events and millions of other items. Incentive Solutions handles the technology, reward fulfillment and provides experienced support.  

"The RewardTrax platform includes features specifically designed to intensify the impact recognition has on improving employee morale, job satisfaction and engagement," says Hank Johnson, Incentive Solutions' Vice President of Sales and Marketing. Key features include:

  • Manager banks: establishes manager budgets for discretionary staff awards
  • "On the Spot" awards: creates "instant award" certificates bearing point reward codes    
  • Email recognition certificates: delivers auto-alerts when employees earn points
  • Peer Points: enables employee-to-employee point award "gifting"  
  • Quizzes and surveys: awards employees for providing feedback and completing training
  • Integrated reporting: tracks and reports program budget and performance

Companies should establish a recognition culture well ahead of the inevitable economic recovery in order to minimize the loss of valuable talent. Service providers like Incentive Solutions can speed up the process, quickly creating recognition programs that engage workers and boost job satisfaction.  

About Incentive Solutions

Based in Atlanta, GA, Incentive Solutions is a leading provider of business incentive programs, group incentive travel and prepaid card reward solutions. Their customized incentive solutions are designed to help clients strengthen relationships and motivate behaviors integral to reaching organizational objectives. Clients use Incentive Solutions' array of incentive products and services for customer loyalty and acquisition, employee recognition, motivation and retention, channel sales incentives, sales force motivation and more.

SOURCE Incentive Solutions