Innovaccer Launches InConnect, the Revolutionary Patient Engagement Solution Built on Top of the Leading Healthcare Data Platform - Powered by Artificial Intelligence

SAN FRANCISCO, Nov. 20, 2018 /PRNewswire/ -- Healthcare is rapidly transforming into a patient-centered system with patients demanding greater control over their care. As performance related to patient experience metrics are getting linked to reimbursements, patient engagement has taken the center-stage for achieving the 'triple aim' of healthcare. However, engaging patients in their care journeys comes with a lot of overhead burden for the care teams. Teams spend hours each day calling and emailing their patients, physicians double up as digital archivists, and nurses end up spending more time away from the bedside.

To streamline patient engagement process, relieve care teams from the process of manually reaching out to their patients and ensure seamless connectivity across the patient population, Innovaccer has launched InConnect – an industry-leading patient engagement solution, powered by Artificial Intelligence. InConnect aims to enhance provider-patient collaboration through:

Automated outreach campaigns

InConnect empowers care teams to easily touch base with their patients. The product has the ability to push bulk campaigns at once, thus saving the time of the care teams. It gives the care teams the ability to reach out to patients with similar care gaps, network, demographics all at once. They can also schedule these campaigns so that patients have the right information at the right time. With InConnect, providers can also evaluate the impact of their campaigns and track patients based on the campaign results. With insights like these, providers can focus on closing more gaps in care and ensure that each patient is onboard their care journey.

Omni-channel communication to eliminate connectivity hurdles

InConnect is designed to enhance provider-patient collaboration at every step. The solution supports two-way secured texting feature with the option of sharing attachments in desired formats with the care teams and physicians. It also serves as a perfect recipe for enabling telehealth initiatives within an organization. Providers can send PHI-secured voice messages, get on a video-call with their patients, or push video messages. Additionally, care managers can send and receive health surveys from their patients.

Patient education and awareness support

Keeping true to its purpose of redefining patient engagement, InConnect equips providers with the luxury of dispatching personalized appointment and screening reminders. For the more vulnerable population, providers can even send rides to ensure appointment adherence. With this feature, providers can eliminate the possibility of skipped appointments or patient no-shows due to the lack of transportation facilities. Providers can develop their own content library for classified patient population and upload educational videos and other documents. To meet the specific patient needs, providers can also send personalized content right into the inbox of their patients.

Cutting-edge patient app to drive ownership

Tailor-made for patients, InConnect's mobile application takes care of everything that might bother a patient. With InConnect, patients can book and pay for their appointments from the comfort of their home. In addition to this, patients can also request for refilling their medication in a highly simplified manner. Both patients and providers can see lab results, medical history, upcoming care episodes, and other relevant information on a single dashboard.

"Today, patient engagement has become a necessity. If engaging patients require providers to spend more time with machines, then clearly there is something wrong," says Abhinav Shashank, CEO & co-founder at Innovaccer. "InConnect is the latest addition to our existing healthcare data platform and is purpose-built to reduce the administrative burdens associated with engaging patients. Technology should take care of everything that doesn't involve imparting care so that providers can focus only on the clinical aspect of the care delivery process. With this addition, we hope to enhance the efficiency of a care setting multi-folds."

InConnect is a part of Innovaccer's existing suite of products— the healthcare data platform, InData; care management module, InCare; analytics module, InGraph; and physician engagement module, InNote.

Learn more about InConnect here: https://innovaccer.com/inconnect

About Innovaccer

Innovaccer Inc. is a leading healthcare data platform company focused on delivering more efficient and effective healthcare by combining pioneering analytics with transparent, and accurate data. Innovaccer's aim is to simplify complex data from all points of care, streamline the information, and help organizations realize strategic goals based on key insights and predictions from their data. Its products have been deployed across more than 500 locations with over 10,000 providers leveraging it at institutions, governmental organizations, and several corporate enterprises such as Mercy ACO, StratiFi Health, UniNet Healthcare Network, Catalyst Health Network, Hartford Healthcare, and Osler Health Network. Innovaccer is based in San Francisco with offices around the United States and Asia.

For more information, please visit innovaccer.com.

Press Contact
Sachin Saxena
Innovaccer Inc
213-618-3678

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