NEWARK, Del., Feb. 13, 2019 /PRNewswire/ -- Integrity Staffing Solutions, one of the leading staffing and recruitment agencies in the United States announced today that they have won ClearlyRated's Best of Staffing® Client Award for providing superior and outstanding customer service to their clients.
Presented in partnership with CareerBuilder, ClearlyRated Best of Staffing Client winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are 2.2 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
Focused on helping its clients find the right associates for their job openings, Integrity Staffing Solutions received an average Net Promoter Score (NPS) of 67% which is well over the staffing industry average of 9%. Any staffing agency earning over a 50% NPS in the staffing industry is considered 'world class'. In fact, less than 2% of all staffing agencies in the U.S. and Canada have earned the Best of Staffing Award for service excellence.
"For over 20 years, providing outstanding customer service has been a foundational expectation of any staff member who joins the Integrity Staffing Solutions team, and we are honored to be recognized once again for our success in upholding that promise," said Integrity Staffing Solutions Co-founder, President & CEO Todd Bavol. "Our goal has been to provide service experiences that always exceed our clients' expectations to drive their long-term success."
"In today's historically tight labor market, hiring managers, procurement professionals, and HR managers need a clear and reputable way to vet potential staffing and recruiting partners," said ClearlyRated's CEO Eric Gregg. "Best of Staffing Client winners have set themselves apart from the competition by demonstrating their commitment to client service, investing in a survey and feedback program that brings transparency to the client experience at their firm. I'm thrilled to showcase these service leaders alongside their validated client ratings and testimonials on ClearlyRated.com!"
As an industry leader specializing in high volume, clerical and light industrial staffing solutions, Integrity Staffing specializes in creating innovative employment solutions for both its clients and associates.
To find out more information about Integrity Staffing Solutions and its services, visit Integrity Staffing Solutions
About Integrity Staffing Solutions
Since its launch in 1997, Integrity Staffing Solutions has been committed to generating opportunities for its associates to exceed their own expectations by supplying the skills that advance future fulfillment. The company specializes in temporary and direct-hire employment and customized staffing models that facilitate the growth of careers, communities, and companies. A true engine of opportunity, Integrity is based on the philosophy that its clients succeed only when its associates succeed. For additional information about Integrity Staffing, please visit: IntegrityStaffing.com or follow us on Facebook, Twitter and LinkedIn.
ClearlyRated (formerly known as Inavero) administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, ClearlyRated is proud to serve as the American Staffing Association's exclusive service quality partner. Learn more at ClearlyRated.com/Solutions
About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.
SOURCE Integrity Staffing Solutions