ORLANDO, Fla., Oct. 13 /PRNewswire/ -- Intelity has developed and installed the first full service hotel software for the iPad tablet. Offering more than 20 different hotel services to guests with just a touch of their finger, the company premiered the system last month at the Royalton Hotel in New York City. In its first weeks, guests who use the Intelity technology exceed a whopping 80 percent.
Called ICE (for Interactive Customer Experience), a parade of well-known hotel brands will soon offer their guests their services via iPads including New York's famed Plaza Hotel and Miami's new J.W. Marriott Marquis.
"Just as the iPad tablet has raised the bar in consumer devices, so, too, have we raised the bar in putting all the hotel's services right into the hands of guests," said David Adelson, Intelity CEO.
ICE on iPads was recently featured at the annual owners' conference for a worldwide hotel brand. Over 2,000 owners were given iPads to experience ICE first hand.
Using the specially programmed iPad, guests can request turn down service or a wake-up call, a meal in their room or a restaurant reservation, a taxi or a toothbrush. All with the tap of a finger.
Intelity software is also offered on in-room touch screens called ICE Touch, mobile phones called ICE Mobile, in-room TVs called ICE TV, hotel lobby touch screens called ICE Lobby and on guests' laptops via the hotel's landing page called ICE Connect.
"Before ICE, the hotel guest had to make phone calls and wait on hold for hotel services. Now they can access all that the hotel offers without delay," Adelson observed. "For the hotel, it drives both an enhanced guest experience and increased profitability," he added.
ICE on the iPad tablet is the latest achievement from Intelity whose past accomplishments include the first full hotel service iPhone application and the first and only full hotel service software for in-room TVs.
Intelity is headquartered in Orlando, Florida. It is a hospitality software solution company focused on the hospitality self-service marketplace. Currently, Intelity is distributing its award-winning ICE guest interface with its corresponding ICE Control System, "ICS," backbone system to hotel and resort partners. Intelity designs its software/hardware products with a focus on generating higher hotel revenues, reducing operating costs and increasing guest satisfaction. Become acquainted with ICE and learn what Intelity's hotel partners are saying on the Intelity website (www.intelitycorp.com ).
In March 2010, the ICE technology was voted the best guest interface technology by HTNG, (Hospitality Technology Next Generation).
In September 2010, The Orlando Business Journal awarded its 2010 Technology Award honoring the CEO/CIO of the Year to David Adelson, president/CEO of Intelity Corporation.
Phil Schwartz, Chief Marketing Officer