Intelligent Mobile Support Receives $250,000 Investment

CLEVELAND, Dec. 6, 2011 /PRNewswire/ -- Intelligent Mobile Support (www.imobilesupport.com), a cloud-computing company connecting mobile employees to experts and information, received a commitment of $250,000 from JumpStart (www.jumpstartinc.org), a nonprofit that invests in and provides business resources to high growth, early stage companies in Greater Cleveland. Intelligent Mobile Support is JumpStart's 5th IT investment in 2011 and the 60th company in JumpStart's tech-based portfolio. "Understanding how to connect field employees to subject matter experts and key company information is at the core of the IMS cloud-computing platform," says JumpStart Venture Partner, John Blair. "In our mobile society, it's imperative for a field workforce to have instant access to all company resources. In a novel way, IMS connects documents, videos, and audio to individual subject matter experts within an organization and then wraps it with a collaborative social network used to share undocumented knowledge company-wide." 

Intelligent Mobile Support plans to use the funds for additional research and development, and to introduce its solutions to new markets. "We already have satisfied clients enjoying support sales and service teams, but we're committed to expanding our functionalities," says Intelligent Mobile Support CEO, John W. Steidley, Ph.D., an author, inventor, and patent holder. "We look forward to starting the next stage in our company's growth, which is made possible, in part, by this generous vote of confidence from JumpStart."

The hallmark of Intelligent Mobile Support is its understanding of how people effectively find and share information: especially distributed sales, service and healthcare teams interacting with corporate headquarters. "The way we communicate and the technology we use to do it are changing rapidly," asserts Steidley. "In the past, professionals were expected to commit the information they needed for their jobs to memory, but now workers rely more on search to keep up." Intelligent Mobile Support's cloud computing technology provides just-in-time access to subject matter experts and delivers mission critical information, including documents, video and other digital media.  And, Intelligent Mobile Support's Software-as-a-Service (SaaS) minimizes the inefficiencies of fruitless searches, maximizing individual and team performance while lowering operational costs. The software is designed from the ground up to optimally function on smart phones and tablets while providing synchronized functionality on laptops and legacy desktop computers.

Businesses interested in becoming more efficient with their mobile sales force or service teams can download a free copy of Dr. Steidley's Mobile Strategy Guide at www.imobilesupport.com or request a software demo at 800.315.9186.

INTELLIGENT MOBILE SUPPORT  Intelligent Mobile Support offers cloud-computing technology that connects mobile employees to experts and information. The platform provides just-in-time access to subject matter experts and delivers mission critical information, including documents, video and other digital media. The unique patent-pending design also includes mobile learning (e-learning designed for use on a smartphone) capability and collaborative enterprise social networking. Intelligent Mobile Support has been awarded several honors, including "Best Mobile App" Finalist from the Northeast Ohio Software Association (NEOSA) Best of Tech Award in 2010 and 2011, "Best of the Test" Winner IT Professionals "Community Choice Award." To request a software demo, please visit www.imobilesupport.com or call 800.315.9186.

JUMPSTART INC   JumpStart Inc. accelerates the successes of entrepreneurs, their companies, and the ecosystems supporting them. Its number one job is investing time and sometimes dollars in diverse, early stage companies that are positioned to excel in high opportunity markets. The organization also supports the growth and strengthening of Northeast Ohio's innovation and entrepreneurial ecosystem and uses its experience in doing so to help regional leaders across the country to grow more entrepreneurial companies in their own regions. For more information, visit www.jumpstartinc.org and follow @JumpStartInc on Twitter.

SOURCE JumpStart Inc.