International SOS Wins EMMA Award for Thought Leadership

Forum for Expatriate Management Recognized International SOS for its "Duty of Care and Travel Risk Management Global Benchmarking Study"

Sep 20, 2012, 09:00 ET from International SOS

TREVOSE, Pa., Sept. 20, 2012 /PRNewswire/ -- International SOS, the world's leading medical and security services company, announced today that it received an EMMA award in Thought Leadership for "Best Survey or Research Study of the Year" from the Forum for Expatriate Management, a global HR association, during its US Global Mobility Summit in Las Vegas on Sept. 13, 2012. The title of International SOS's research study is Duty of Care and Travel Risk Management Global Benchmarking Study.

"As organizations strive to build robust Duty of Care and travel risk management programs, the benchmarking study offers a roadmap to best practices and demonstrates how more than 628 global companies, NGOs and universities are fulfilling their Duty of Care today," said Erin Giordano, Director of Client Outreach and Innovation for International SOS, who accepted the award with the study's author, Lisbeth Claus, Ph.D., SPHR, GPHR, professor of Global Human Resources at Willamette University. "It's an honor to be recognized by our peers in global mobility who strive to keep their workforce healthy, safe and secure."

This Duty of Care and Travel Risk Management Global Benchmarking Study is the first comprehensive and authoritative research publication on the topic. As a result, measurement instruments were designed to benchmark (i.e., compare) employer practices, indicators and a baseline as it relates to Duty of Care, providing empirical support for the ideas presented in the 2009 Duty of Care White Paper also published by International SOS and authored by Claus.

The Global Benchmarking Study was conducted using information from 628 companies and 718 respondents worldwide to develop an initial Duty of Care baseline for the following topics:

  • Perceived high-risk locations in which global companies operate;
  • Risks and threats faced by employees;
  • Awareness by company, industry, key stakeholders and departments;
  • Primary, coordination and decision-making responsibilities within companies;
  • Employer motivation for assuming responsibility;
  • Legal and moral obligations;
  • Company and respondent characteristics.

From this benchmarking study came a report of 15 Duty of Care indicators and plan-do-check steps for implementing a Duty of Care risk management model. More information on the study is available via the International SOS website as well as on Dialogues on Duty of Care.

More than 1,000 entries from corporate human resources and service providers were submitted to the Forum for Expatriate Management, resulting in just over 20 international awards independently judged and presented at the Summit by some of the most respected names in the global mobility profession.

About International SOS

International SOS ( is the world's leading medical & security services company operating from over 700 sites in 76 countries with 10,000 employees, led by 1,100 physicians and 200 security specialists. Our global services include medical and risk planning, preventative programs, in-country expertise and emergency response for travelers, expatriates and their dependents of over 70 percent of the Fortune 500 companies.

SOURCE International SOS